A very professional appearance. Showed the property well. He was able to answer all our questions with regards to renting with Ludlow Thompson and all the technicalities involved.
When I went to the office to pay the deposit he was fast at dealing with the practicalities and patient when I needed time to think about things and wait for an answer from my husband.
When looking at further properties (as our proposal was not accepted by the landlady) he contacted me straight away when he thought there was something interesting for our family.
He always answered well on the phone and promptly delt with problems that arose.