Black Tie Property LTD
Chingford Green, London, E4
3.3/5, 8 reviews
38% recommended
75% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Unprofessional...”

Share on :
Apr 12,2018
Minithumbdown
By: 'Mr'
Apr 12,2018
1 people found
this helpful
I've dealt with a number of estate agencies for various lettings down the years. Some have been good, most have been poor, but these guys are so bad I'm motivated to write about it.

My biggest issue is just how uncommunicative they are. To get a response on any issue, big or small, is a slog of phone calls, emails, and follow ups. On the phone I'm invariably told the person I need to speak with is in a meeting. I amuse myself by imagining they are discussing how to better communicate with their clients in this meeting. When, or more accurately if I get an eventual reply it is professional and polite, but mostly I avoid dealing with them unless I need to due to the hassle.

On other occasions they would leave communication to the very last minute, for example if a workman needed to perform a service check I would get notified by a hand delivered letter with a day or two's notice. On one occasion I was sent an email just before close of business the evening before they were due to call around.

I can also confirm some other issues people have mentioned such as high fees for unnecessary services like inventory checks for an unfurnished apartment. It was only after pointing this out that I got this amended in the letting agreement.

Lately I received a communication from the landlord of the property I am renting informing me they have stopped using this company as its letting agency. I immediately contacted the agency using several contact channels to seek comment and received... nothing. This is typical of their behaviour and if they were as unprofessional as this with the landlord I am unsurprised they decided to ditch them.

Suffice it to say I hope this is the last I hear from them and would not recommend them to anyone who might read this.
Comment on agent fees
Fees were in line with the industry but they attempted to charge for unnecessary services.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Black Tie Property LTD
Suite 7, Atlantic Business Centre, 1 The Green
Chingford Green,London
Greater London
E4 7ES
02080041102

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 100% £450,000 £450,000
Lettings 100% 67% £1,150 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 4 0 0 1 1 0 0
Areas covered
  • E4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS Property Redress Scheme
Latest Properties

No Properties

“Unprofessional...”

Share on :
Apr 12,2018
Minithumbdown
By: 'Mr'
Apr 12,2018
1 people found
this helpful
I've dealt with a number of estate agencies for various lettings down the years. Some have been good, most have been poor, but these guys are so bad I'm motivated to write about it. My biggest issue is just how uncommunicative they are. To get ...
read full review
Comment on agent fees
Fees were in line with the industry but they attempted to charge for unnecessary services.
Was this helpful? Yes

“Ms Andri Cameris, Sales Director at Black Tie Property has ......”

Share on :
Aug 03,2017
Minithumbdown
Andri
By: 'Samantha'
Aug 03,2017
1 people found
this helpful
Ms Andri Cameris, Sales Director at Black Tie Property has assisted us in the purchase of a property in East London. From the get go, we received an excellent service from Ms Camberis. For every viewing we booked, she was always punctual, quick with responses ...
read full review
Was this helpful? Yes

“I am extremely happy with Black Tie Property,They are ......”

Share on :
Aug 03,2017
Minithumbup
By: 'Ryan'
Aug 03,2017
1 people found
this helpful
I am extremely happy with Black Tie Property, They are reliable, Honest and genuine. They have helped me in selling my house and the service was excellent! Because of the sale that was smooth and professional I have now purchased a 3 bedroom house and it ...
read full review
Was this helpful? Yes

“Black Tie have consistently kept my property managed to the ......”

Share on :
Aug 03,2017
Minithumbup
Chirag
By: 'Chirag'
Aug 03,2017
1 people found
this helpful
Black Tie have consistently kept my property managed to the best standard. Time and time again they have shown nothing but professionalism. The staff are great and always willing to help. I will have them manage many more properties in the near future....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Rented a property through Antony, found him to be extremely ......”

Share on :
Aug 03,2017
Minithumbup
Antony
By: 'Rene'
Aug 03,2017
1 people found
this helpful
Rented a property through Antony, found him to be extremely helpful, and the whole process was very smooth, and i will be using Black Tie and Antony again when i search for my next property. References were quick and painless and love the property i ...
read full review
Comment on agent fees
Fair fees
Was this helpful? Yes

“I agree with the other reviews. This is my first ......”

Share on :
Apr 20,2017
Minithumbdown
By: 'Mark'
Apr 20,2017
3 people found
this helpful
I agree with the other reviews. This is my first tenancy experience in London, and these guys set the bar very very low. Definitely the worst I had. From where to start? They don't answer your emails, they don't give you an inventory during check ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Would not recommend these guys, steer clear! I spent 4 months ......”

Share on :
Apr 05,2017
Minithumbdown
By: 'McLovin'
Apr 05,2017
6 people found
this helpful
Would not recommend these guys, steer clear! I spent 4 months in a property managed by Black Tie, they hardly ever respond to emails, they are always in meetings when you call and though the receptionist promises a callback, I've never gotten one. I was mis-sold ...
read full review
Comment on agent fees
BAD
Was this helpful? Yes

“Polite, when you can reach them. But very novice with ......”

Share on :
Feb 10,2017
Minithumbdown
By: 'Dan'
Feb 10,2017
3 people found
this helpful
Polite, when you can reach them. But very novice with their work. They don't satisfy the rules of their own tenancy agreement. They just want your money....
read full review
Was this helpful? Yes
By: Lee Dickens
Feb 10, 2017
View all comments (1)
Hi Dan, Apologies that you feel we do not satisfy the rules of our own tenancy, i would like to point out that we do stringently apply to the rules of practice as we are governed heavily. If you would like to contact me personally i would be more than happy to deal with any reservations you have with ourselves, and also discuss in more details where you believe we can improve and also to discuss your concerns of non compliance. Regards, ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:18 PM 14/10/2016 by Lee Dickens

Awards won by Black Tie Property LTD, London E4 7ES



Find the Best Agent to
Sell or Rent Your Home