“Great Customer Service...”
5 Star Review
Apr 12,2018
By:
'James'
Apr 12,2018
Branch: Peterborough, 2 Fortune Buildings
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PE7
Branch: Peterborough, 2 Fortune Buildings
Sales (as a Vendor)
Postcode: PE7
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people found
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There are not enough words to describe how professional, helpful and supportive Harry and everyone one at Fitzjohns were with the sale of my property.
From the first stage of the evaluation to the final stage of the sale there was not one point where I ever felt out of depth or confused about what was happening. Even with the most simplistic of questions or just a general update they were always there to help. Compared to other estate agents I had spoken to there was just something different about Fitzjohns. They go the extra mile. They provide excellent customer service and have the time to speak to you about anything. They care about you as a person not just the property!
I could not have picked a better estate agent.
Being someone who had never sold a property before I felt like a fish out of water with the whole process but that was soon washed away. They always keep you updated to what is going on so you never feel that you are being left out. Like I mentioned before if in doubt you could always ring them and they were happy to update you. Even if they couldn't provide an update or were busy with something else they always made sure to ring back the same day. Which in my opinion was one of their best qualities.
On a final note Harry is one of the nicest people you will ever meet and talk too. He has the perfect mix of being friendly and professional and best of all if he says he will do something he always does it. I can not recommend him enough!
I just want to say a final thank you to Fitzjohn's for making a stressful time the smoothest it could have ever run and for going the extra mile to help me out.
Comment on agent fees
Good - No surprises.
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