From the very beginning, e.g. arranging viewing(s), even at very short notice, the whole staff (and we dealt with 6 different individuals along the way) couldn\'t have been more helpful. They do what they say they\'ll do.
Our (leasehold) purchase turned out to be very complex from the legal/contract standpoint (6 months to completion), and Ward\'s were always highly responsive and effective in terms of communication between us, the vendor and our solicitor - they played a crucial role in our attempts to sort out the mess with the lease.
It is unlikely that our purchase would have been successful without them. I could not recommend them more highly.