“Horrible year without privacy...”
1 Star Review
Apr 11,2018
By:
'Marina'
Apr 11,2018
Branch: Caversham, 13 Bridge Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RG1
Branch: Caversham, 13 Bridge Street
Lettings (as a Tenant)
Postcode: RG1
5
people found
this helpful
I had the disgrace of renting with this people. They got late to the viewing by half an hour. I did not have news about whether the contract was ready until the day before I wanted to move (with a day off, man and van, everything booked I still didn't know if I was allowed to move) after giving them several thousand pounds. Full managed house and none of the appliances were working, all needed to be repaired. the storage room was full of rubbish, offered to get rid of it so I could use that part of the house and they delayed it. Had the shower leaking for a month, only got an answer after calling head office. The routine reviews included making photos of personal objects. When gave my notice to leave, I got an email saying that they would tell me when the house was in the market, but actually, before the notice, I had an email saying that they had already booked viewings for my house without permission and without asking me what would be a good time. Did professional photos of the house, probably to advertise it whilst I was still living there, therefore they'll make public photos of my decorations and items. When asked them for a reference for new agent had to follow them for a whole week to give them money to release it. Their practices are totally disrespectful and made me feel powerless and humiliated for having to give them huge amounts of money for treating me like that. If you are reading this before you give them your house to market it or before moving to a house managed by them I do not recommend it!
5
people found
this helpful
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