“Had to take them to court...”
1 Star Review
Apr 07,2018
By:
'Paul'
Apr 07,2018
Branch: London, 146 Balls Pond Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: N16
Branch: London, 146 Balls Pond Road
Lettings (as a Landlord)
Postcode: N16
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people found
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I was approached by Bryan Estates after advertising my property privately and ended up renting the flat to two tenants on an 18 month lease while I was to be away travelling for a year. The tenants were terrible. After 3 months they announced that they couldn't afford the rent and were moving out. The tenants also had noise complaints and were late paying rent repeatedly. I reached an agreement that they would vacate the flat after 6 months. At this stage I contacted Bryan Estates and advised them of the situation and requested the refund of the remaining 12 months commission as stated in the terms and conditions. They refused to refund the commission and after weeks of refusing to adhere to their own terms and conditions I had to submit a claim to the county court - this took 8 months to sort out. Bryan Estates have finally accepted fault and paid in full. I would advise anyone looking to buy, sell or rent property to stay well clear of this agency.
Comment on agent fees
Bad.
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