1 Star Review
Apr 10,2018
By:
'Georgia'
Apr 10,2018
Branch: Norwich, 14 St. Georges Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: NR3
Branch: Norwich, 14 St. Georges Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: NR3
6
people found
this helpful
Never been so mistreated buy a company in my entire life and they created an endless amount of stress for me whilst I'm pregnant!
First viewed the property and thought it was fine, then after we paid the applications fees it was endless chasing by us to get leaders to respond to us as to whether we had been accepted for the property or not. Funny how when we threatened legal action they 'suddenly' found the acceptance from the landlord.
We moved in last year and the property was then managed by the cringleford branch, what an absolute disgusting excuse of a group of people they are! The roof was leaking onto the light switch, the fire place was supposed to be completely off but the gas wasn't at all we later found out, wires exposed, stains on carpet, etc.... reported the issues immediately (in April) and never received a competent response. Was told by one woman 'Emma' that she was aware of all problems and would have them fixed (complete lies). After complaining about the lack of response, and the lack of maintenance work taking place we were assigned a new property manager called Georgie (bear in mind due to the disgusting attitude, dangerous conditions and lack of care from leaders at this point I had been signed off from work whilst being pregnant due to stress).
Since we have moved out the check out report was done and is filled with nothing but lies! First one saying that we were present during the checkout which is a complete lie, we weren't even offered the opportunity to attend. I was at the property the day before the checkout was done scrubbing from top to bottom and the house was spotless. Georgie has outright lied on the entire checkout report saying the house was left in an unclean manner and had insinuated that we are dirty people.
We are currently still battling with Leaders in regards to the returning of our deposit.
DO NOT USE THIS COMPANY!!!!!!
Comment on agent fees
Disgusting, expensive, once they take your money they don’t care about you after that. They will never give you a fair amount of deposit back.
6
people found
this helpful
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