A & C Letting
Bognor Regis, PO21
3/5, 8 reviews
50% recommended
75% lettings valuation accuracy
71% lettings fee satisfaction



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“poor tenants...”

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Apr 06,2018
Minithumbup
By: 'Daz'
Apr 06,2018
0 people found
this helpful
their tenants are doing drugs and damaging cars in the car park, when AC Letting were called they didn't care as they said "they manage the property not the tenants"
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By: Patricia Hopkins
Aug 15, 2019
Re Daphne Bells comment. Having introduced this lady to the property she has continued renting I also carried out property inspections whereby every comment/ query she raised was duly noted along with my observations & every detail was passed on to the then Landlord since deceased. Repairs & remedial works were authorised by him & carried out accordingly with no question/ dispute. No one could either see or be held accountable for hidden structural issues & indeed no one was aware of them. When new owners purchased this converted block of flats they would have been made aware of any & all potential ongoing issues that may have potential detriment to both the building structure & the well being of all tenants( there being 6 flats in total) The new owners would have had a structural survey carried out prior to purchase & obviously this showed up a structural fault of which neither the previous Landlord or AC Lettings could have ever known exsisted. Daphne has had continued help/ support from myself & AC Lettings for the full time she has rented property from us over approx 25 years & has never complained about the service she has received in all that time...,,,Strange that she takes this attitude after all this time,after AC no longer has management of the property & after an expert structural survey highlighted a problem that neither the previous Landlord or Letting agent could have possibly been aware of. As a Letting Agent since 1986 ( albeit I have now actively retired personally)
AC & all those who work within the company have always & will continue to endeavour to do our utmost to offer only the betst service in order to satisfy the needs of all our many thousands of clients,both Landlords & Tenants alike !!!
By: Daphne Bell
Sep 09, 2018
I totally agree with your comments. I have lived in this property for over twenty years and AC LETTINGS were my agents. I had problems with mould and a bad smell in the kitchen which I reported many times.I was told it was due to condensation and the weather.Nothing was ever checked and I now know this was never reported to the landlord.The property is now with new ownership who discovered the problem. This was due to the neglect and the whole kitchen had to be ripped out and all the wooden joists replaced.I wrote to Lee Hopkins regarding this who chose to ignore my letter.I now have breathing problems due to breathing in mould spores.Careless agents who have no regard for tenants or landlords who put their trust in them.
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By: Steve Campion
Apr 09, 2018
I received a call from this gentleman saying that a supermarket trolley had been pushed into his car from our tenants, I informed him this was a police matter and not something we could deal with, he also claimed that our tenants were smoking illegal drugs in the common ways and outside the main building door, without proof of either of the alleged offences our only option was to tell the gentle man to contact the police as this was a civil matter, I would also like to add that the same response was given by the managing agents who look after the building, however we did write to our tenants and asked them to give us their comments on the alleged events and this is still ongoing. It is also not helpful when the complainant uses obscene language and puts the phone down.

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Opening Hours
Address

A & C Letting
St James House, Lyon Street West
Bognor Regis
West Sussex
PO21 1BX
01243 841222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 75% 71% £675 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 1 0 0 0 0 1 2
Areas covered
  • po20
  • po21
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings DPS TDS
Latest Properties

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“Avoid...”

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May 26,2020
Minithumbdown
By: 'Amelia'
May 26,2020
2 people found
this helpful
Avoid them Irresponsible company that continued to rent out properties during the national lock down endearing other people. When issue raised , they became extremely rude. Please avoid them at all cost because they clearly have no regard for the community....
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“A C Lettings have looked after me for 12 year......”

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Nov 19,2019
Minithumbup
lee
By: 'James'
Nov 19,2019
0 people found
this helpful
A C Lettings have looked after me for 12 years, they have always been there for either myself or my tennants, prompt in raising concerns or things that need fixing. Polite, efficient and helpful Lee and Jenny have made my life as a landlord so much ...
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“Trusted Agent...”

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Apr 05,2019
Minithumbdown
lee
By: 'NJR'
Apr 05,2019
2 people found
this helpful
As a local landlord I have used three agents in 18 years and each time the agents have been taken over by a corporate which in turn leads to poor performance and poor communication. My business partner has been using AC Letting for some years and ...
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Comment on agent fees
spot on
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“Very professional...”

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Mar 28,2019
Minithumbup
lee
By: 'Morgan'
Mar 28,2019
1 people found
this helpful
I met Lee at a house in Rose Green and after showing us the property he was able to answer all of my questions with confidence and even provided local information on schools and places to walk as we have a small dog. We decided ...
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Comment on agent fees
Very fair
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“poor tenants...”

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Apr 06,2018
Minithumbup
By: 'Daz'
Apr 06,2018
0 people found
this helpful
their tenants are doing drugs and damaging cars in the car park, when AC Letting were called they didn't care as they said "they manage the property not the tenants"...
read full review
Was this helpful? Yes
By: Patricia Hopkins
Aug 15, 2019
View all comments (3)
Re Daphne Bells comment. Having introduced this lady to the property she has continued renting I also carried out property inspections whereby every comment/ query she raised was duly noted along with my observations & every detail was passed on to the then Landlord since deceased. Repairs & remedial works were authorised by him & carried out accordingly with no question/ dispute. No one could either see or be held accountable for hidden structural issues & indeed no one was aware of them. When ...

“HIGHLY RECCOMENDED...”

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Mar 28,2018
Minithumbup
Racheal
By: 'Andreas'
Mar 28,2018
0 people found
this helpful
Both myself and my parter had been looking for a two bedroom flat for about 6 weeks. AC letting were the only agent to keep us informed of any new property that became available. We were also impressed with their policy of refunding the fees if ...
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Comment on agent fees
Very good
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“Very polite and professional before you move into property after ......”

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Jun 05,2017
Minithumbdown
By: 'J'
Jun 05,2017
3 people found
this helpful
Very polite and professional before you move into property after that they couldn't care less ask them about problems with the property and they don't want to know once you have signed that contract they don't bother very rude and unprofessional will never use again ...
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“What a pleasure it was to deal with jenny from ......”

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Nov 12,2014
Minithumbdown
By: 'LyraJay'
Nov 12,2014
3 people found
this helpful
What a pleasure it was to deal with jenny from AC letting regarding a flat in West Street Bognor Regis, Her prompt response to my questions was nothing short of a volley of rifle fire. Her apparent prejudicial attitude regarding my age was refreshing. Her ...
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What agent could do to change your mind?
The Agent i spoke to (Jenny) was abrupt and very rude towards me. Our conversation lasted not longer than 30 seconds which consisted of her asking my age and then dismissing me when i answered her. She lacked the ability to offer any alternative or engage with me at any level.
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No fees information available
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Complaints Procedure

In the unlikely event of a compliant the first thing to do is to write/email details of your complaint to our office in order that a clear understanding can be made of the issue. We will then follow this up with a review and a reply in 48 hrs or less.
Last updated at 2:47 PM 13/04/2018 by lee

Awards won by A & C Letting, Bognor Regis PO21 1BX



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