Leonard was of outstanding assistance to us. He acted fairly as an agent should. He was clear that he would only propose serious Tenants to the Landlord but equally he represented us as Tenants and our interests properly when negotiating the Lease. He maintained contact well providing communication and service with a personal touch that seems to be so lacking elsewhere in this day and age. We were driven directly to each viewing and were treated to an honest appraisal of each property rather than a rushed and superficial tour. We were made to feel welcome in his offices and by his members of staff. In general we are grateful that we went to Michael Leonard Estates rather than anywhere else because they turned what might otherwise have been a long and laborious process into a speedy and relatively stress free move. So in summary we were genuinely impressed with the service we received.