“Went above and beyond...”
5 Star Review
Mar 28,2018
By:
'Albion'
Mar 28,2018
Branch: Manchester, 52 Port Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: M4
Branch: Manchester, 52 Port Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: M4
3
people found
this helpful
From the start of our contract they were a breath of fresh air. Willing to negotiate, willing to listen, and willing to treat us as people, not as a sale like other agents we've dealt with. Colin was great during negotiations, and Demi was a fantastic follow-up.
Came home to a leak in our flat one evening, and Demi was brilliant. She was straight on the case and really proactive, willing to spend her evening helping us out. Next day she followed up multiple times, and was round at the flat to make sure we were managing OK.
Although it's a rubbish situation, Demi was super helpful and really understanding, which hasn't been our experience with previous estate and letting agents. Appreciate all the extra effort - it hasn't gone unnoticed!
Comment on agent fees
Seem to be inkeeping with the market rate
3
people found
this helpful
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