“I recently rented with Jon Hallet and throughout the tenancy ......”
2 Star Review
Sep 08,2009
By:
'JJ84'
Sep 08,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
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I recently rented with Jon Hallet and throughout the tenancy they were helpful and sorted out any issues very quickly.
As soon as I issued notice, they became so unhelpful and they showed themselves in a completely different light.
When it came to returning my deposit, it took Jon Hallett over 3 and a half weeks to even contact me with the details of the check out report. It then took them over 3 weeks to try and resolve issues over nail holes which was just ridiculous. I had to call and chase for updates constantly and my emails were ignored. All in all, it took Jon Hallett over 40 working days to return my deposit when they promise to return it in 14-28 days. I think its terrible as they are so quick to take your money for their fees etc but are in no rush to resolve any queries and return you the money they owe you. I would not rent with them again simply due to this experience as it cancelled out any good experiences during my tenancy.
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