1 Star Review
Mar 27,2018
By:
'Irene'
Mar 27,2018
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH6
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Lettings (as a Tenant)
Postcode: EH6
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Yesterday I called and tried to secure the right to apply to a flat by putting a deposit or reservation fee down, however I was not allowed to. Then, we were given a viewing today, for which I had to arrange someone to cover me at work so I could go to view the flat.
I just had a call cancelling the viewing with 3 hours notice, I asked please to be allowed to view the property and apply for it as well so they could make a decision between the previous potential tenant and ourselves, since the viewings were scheduled only with a few hours of difference, however my petition was rejected.
I feel very disappointed for the lack of consideration due to firstly I was negated the possibility of secure my viewing / application when we were happy to even put money down as proof of our interest and commitment and secondly because my endeavours to make arrangements at my work today so I could see the flat had no value at all to the agency.
I think it would have cost nothing to allow us to see and apply for the property and to maintain our viewing as agreed, not cancelling this 3 hours before and being rejected all our requests so we could at least view and apply for the flat.
The Agency could have considered both of the potential tenants that were interested in the flat today and make a decision instead of cancelling our viewing.
Kind Regards,
Irene.
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