Claire Hunt was a huge help to us when we were getting our (first ever) mortgage. She was always there to give advice, even about other parts of the buying process (not just the mortgage), and she was always so pleasant to talk to. I have already recommended her to a friend who has decided to go through Gascoigne-Pees.
I also found Vicky Gee at Countrywide Conveyancers very helpful and friendly. In general, Countrywide were really on the ball and made sure everything kept moving.