We hired Andrews Letting & Management Tunbridge Wells and it has to be the worse thing we\'ve ever done.
Katherine Morrison is never in the office and when she is we don\'t get any meaningful reply. In fact on occasion she has sent us confidential information that had nothing to do with us or our property. Its a worry to think she might be sending our information to other clients and who knows who\'s hands that information could end up in.
We have tried to contact the manager but emails and phone calls never get a reply. We now want to find a new agent but don\'t want to alarm our tenants mid lease.
Inspections are not done
The tenancy agreement is not as we agreed
No notification that rent has been collected.
Late or no reply to our communications.
Sent us confidential information on another client.