50% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Mar 20,2018
Mar 20,2018
3
people found
this helpful
this helpful
This is a rating for the letting and management service. The Lettings service is fine, they found tenants in a reasonable amount of time and getting contracts signed was straightforward. I would rate 4/5.
However the property management service is incredibly poor and unprofessional given the 'prestige' of the Hamptons brand. I used this service for my rental property for two years and experienced a number of problems - simple maintenance issues taking multiple visits to resolve, contractors being poorly briefed, double or incorrect charges and unnecessary work being performed. Dealing with the service was painful for both myself and the tenants. I've now switched to an independent property management company and am getting a much more professional service. Moral of the story - avoid at all costs!
However the property management service is incredibly poor and unprofessional given the 'prestige' of the Hamptons brand. I used this service for my rental property for two years and experienced a number of problems - simple maintenance issues taking multiple visits to resolve, contractors being poorly briefed, double or incorrect charges and unnecessary work being performed. Dealing with the service was painful for both myself and the tenants. I've now switched to an independent property management company and am getting a much more professional service. Moral of the story - avoid at all costs!
Comment on agent fees
Fees in line with other High St agents - poor value for money given the quality of the service!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
20th Mar 2018
reviewed by 'James'
20th Mar 2016
reviewed by 'Ely'
Opening Hours
Address
Hamptons International
252 Upper Richmond Road
East Sheen,London
Greater London
SW14 8AG
020 8876 3316
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £2,300 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 20,2018
Mar 20,2018
3
people found
this helpful
this helpful
This is a rating for the letting and management service. The Lettings service is fine, they found tenants in a reasonable amount of time and getting contracts signed was straightforward. I would rate 4/5.
However the property management service is incredibly poor and unprofessional given the ...
read full review
read full review
Comment on agent fees
Fees in line with other High St agents - poor value for money given the quality of the service!
Was this helpful?
Yes
Yes
Mar 20,2016
Mar 20,2016
3
people found
this helpful
this helpful
This is by miles the most unprofessional agency I have ever had to deal with. I acted as a landlord with Hamptons to lease out my apartment and below are some of the mistakes they made:
1 - Failed to refund us money owed 6 months after ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2013
Aug 08,2013
0
people found
this helpful
this helpful
Thank you for this wonderful experience. Both Nicola & Seth have been super efficient and friendly.
It is the first time that it was a pleasure dealing with an agency. I give you 5* WELL DONE!!!!...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
