Terry Lance from GPees Petersfield was outstanding in his customer skills. We have bought 3 properties in 4 years and sold one. We have used many estate agents; however, Terry was fantastic to deal with. He understood our needs, didn\'t push us, didn\'t persuade us with the typical sales approach that we have found in the past and listened carefully to what was needed and then went above and beyond the normal service taht you would typically receive from an estatge agent. He made the journey of purchasing a property stress free - a pleasure to deal with. We believe Terry has moved from the Petersfield branch, but his colleagues are equally pleasant to deal with. If you\'re lucky enough to buy your house with Terry as your estate agent, we wish you all the best as we\'re sure that you will have a positive experience. Thank you.