We asked Andrew Waterfall to look at our house after we had looked at the web sites of local agents and asked for comments from local people. The houses were well presented on Waterfalls web site and on \'rightmove\' and the information was clear. We particularly liked the plans of the houses - not all agents give these. Andrew came promptly and was well prepared with information about the house and the local area and he quoted a very acceptable fee percentage for the sale. We accepted his terms - all clearly set out - and followed his suggestions about a local solicitor - again, an excellent choice.
After a good number of viewings, all well handled by Waterfalls, it was suggested that we drop our price and we eventually sold, with the final negotiation very well dealt with by Nikki in Waterfalls office. At all stages, the staff, especially Anna and Steve, were helpful and cheerful and were always updating us and keeping us informed at every stage.
Selling houses is a stressful affair but Waterfalls helped to make it as painless as possible and we were very grateful to them.
As a final comment, we employed a local electrician using a trade web site and discovered that he regularly worked with Waterfalls. He was full of praise for the way the company dealt with him - efficient and pleasant and professional were his comments.