Century 21
Barking, IG11
3/5, 2 reviews
50% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features


“Not impressed!I bought through Century 21 and the man I ......”

Share on :
Mar 13,2018
Minithumbdown
By: 'Buyer10'
Mar 13,2018
0 people found
this helpful
Not impressed!
I bought through Century 21 and the man I dealt with was extremely condescending and quite rude. Always talking over me and hanging up mid sentence.
He didn't bother showing me around and got the tenant to instead, probably a good thing!
When I went to collect the keys he gave me a job lot and said 'I don't what's for what and just handed them over.
When I then went to the property to move in I was unable to get into the block, trying each key for ages and getting very worried, especially as I had my removal hire etc booked for the next day.
I then tried the buzzers for other residents in the block and finally someone answered and let me in. Turns out you need a key code to get into the main building - something the estate agent should have provided me with!
When buying somewhere you have no choice of estate agents but when I sell I will definitely not be using Century 21!
Comment on agent fees
NA
Was this helpful? Yes
By: Sahar
Mar 19, 2018
Highly skilled and professional staff . Very pleased with the services .
By: Usama
Mar 14, 2018
Dear Buyer,
Kindly advise us the property you bought and the agent name you dealt with please so we can take this matter up. Once we know the details we can take it forward.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Century 21
17 East Street
Barking
Essex
IG11 8ER
02070182332

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Lettings 100% 99% £1,200 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 0 0 0 0 0 1
Areas covered
  • IG11
  • RM9
  • RM10
  • IG3
  • E6
  • E16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS Move With Us
Latest Properties

No Properties

“very efficient letting agents...”

Share on :
Sep 20,2018
Minithumbup
By: 'sv'
Sep 20,2018
0 people found
this helpful
Impressed with Century 21 in Barking. They took on the letting of my property and it was let within 3 days...
read full review
Was this helpful? Yes
By: Rameez Saeed
Sep 21, 2018
View all comments (1)
Thanks we are delighted that you were happy with our service. That is what we aim for "Customer satisfaction" ...

“Not impressed!I bought through Century 21 and the man I ......”

Share on :
Mar 13,2018
Minithumbdown
By: 'Buyer10'
Mar 13,2018
0 people found
this helpful
Not impressed! I bought through Century 21 and the man I dealt with was extremely condescending and quite rude. Always talking over me and hanging up mid sentence. He didn't bother showing me around and got the tenant to instead, probably a good thing! When I ...
read full review
Comment on agent fees
NA
Was this helpful? Yes
By: Sahar
Mar 19, 2018
View all comments (2)
Highly skilled and professional staff . Very pleased with the services . ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Any complaint received by an associate, administrator or any persons within
a Century 21 office must be instantly referred to the appropriate Office
Owner. All complaints should be acknowledged in writing and a time frame
indicated as to when they can expect a formal response.
The procedure laid down by Century 21 UK for complaint handling is as
follows:
? Complaint acknowledged in writing indicating time scale
? Complaint must be thoroughly investigated as a matter of priority
? Owner should consider the merit of the complaint and possible
solutions
? Owner should respond to the complainant in writing detailing their
findings and actions if appropriate.
? Advise complainant that if they are unsatisfied with the outcome of the
Office Owners investigation then they can refer the matter to Century
21 UK Head Office and/or The Property Ombudsman
You should be aware at all times of the requirements of the complaints
procedure of The Property Ombudsman as each office is a member of the
scheme and must adhere to the scheme rules.
Head office procedure: A holding letter is issued to the complainant and a
full response will be provided within 21 days once an investigation has been
carried out.
Last updated at 5:16 PM 14/03/2018 by Rameez Saeed

Awards won by Century 21, Barking IG11 8ER


As Seen On

Find the Best Agent to
Sell or Rent Your Home