“A big thank you to Jeff for being supportive ......”
5 Star Review
Mar 15,2023
By:
'Astro'
Mar 15,2023
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CO4
Lettings (as a Landlord)
Postcode: CO4
1
people found
this helpful
A big thank you to Jeff for being supportive and conscientious during a difficult time involving our flat. Super Star!...
read full review
1
people found
this helpful
Was this helpful?
Yes
“My experience is going very bad. We rented ho......”
1 Star Review
Mar 01,2023
By:
'128 forest'
Mar 01,2023
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: No
Postcode: CO4
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: CO4
0
people found
this helpful
My experience is going very bad. We rented house there were many things need to be repaired they ask we will do it. Now they saying just saying contractor will contact you. It suppose to be Saxon who is responsible. The house is very old. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Please do not use, rude members of staff and ......”
1 Star Review
Oct 11,2020
By:
'Terry'
Oct 11,2020
Services: Lettings (as a Tenant)
Rent PCM: £3500
Would you recommend?: No
Postcode: CO7
Lettings (as a Tenant)
Rent PCM: £3500
Postcode: CO7
1
people found
this helpful
Please do not use, rude members of staff and very unprofessional. Dont expect your deposit back. Take students for a ride. Staff member as been done for fraud...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Awful service, felt that they were working fo......”
1 Star Review
Jun 02,2020
By:
'Aran'
Jun 02,2020
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CO4
Sales (as a Vendor)
Postcode: CO4
0
people found
this helpful
Awful service, felt that they were working for the buyer throughout, valuation was miles out which cost me thousands. The sale took over 6 months to complete.
To top it off when sale went through I was threatened with bailiffs if I didn't pay within 5 days, ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“My son and his university friends rented a......”
1 Star Review
Oct 18,2019
By:
'martin'
Oct 18,2019
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: CO4
Lettings (as a Tenant)
Rent PCM: £400
Postcode: CO4
0
people found
this helpful
My son and his university friends rented a house in Colchester from them which was appalling,actually it was quite dangerous on first inspection a year ago , it really wasnt fit for purpose .They accepted this at the time and the said the owner lived ...
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
May 02,2018
By:
'Isabella'
May 02,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CO4
Lettings (as a Landlord)
Postcode: CO4
0
people found
this helpful
Adrian's been very supportive and transparent through the process of renting my property. He has always respond to my questions on timely manner and works hard outside office hours to reply my questions...
read full review
Comment on agent fees
Excellent
0
people found
this helpful
Was this helpful?
Yes
“Great team - really happy...”
5 Star Review
Apr 30,2018
By:
'Barry'
Apr 30,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CO1
Sales (as a Vendor)
Postcode: CO1
0
people found
this helpful
We felt very disappointed in the support we received from our appointed solicitor and without Adrian's constant checking on our behalf we feel that the sale would have fallen through. He was invaluable in the whole process....
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 30,2018
By:
'Jerry'
Apr 30,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CO4
Lettings (as a Landlord)
Postcode: CO4
0
people found
this helpful
I was put off by some of the reviews. The guys at Saxons we're so helpful I'm pleased I phoned them...
read full review
Comment on agent fees
Very good
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 27,2018
By:
'Steve'
Apr 27,2018
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: C03
Lettings (as a Landlord)
Rent PCM: £600
Postcode: C03
0
people found
this helpful
Great communication and support from Saxons. They went above and beyond for us. We are looking for buy another rental property and will be back to speak to the team about managing it....
read full review
Comment on agent fees
Excellent
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 19,2018
By:
'David'
Mar 19,2018
Services: Sales (as a Vendor)
Sold price: £290000
Would you recommend?: Yes
Postcode: CO3
Sales (as a Vendor)
Sold price: £290000
Postcode: CO3
0
people found
this helpful
Saxon Property gave a great service, kept us up to date with sales progress without being intrusive. Never have I met such an efficient and hard working team....
read full review
Comment on agent fees
Went above and beyond
0
people found
this helpful
Was this helpful?
Yes
“Myself and my partner had a great experience renting for ......”
5 Star Review
Mar 15,2018
By:
'Burton'
Mar 15,2018
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CO2
Lettings (as a Tenant)
Rent PCM: £850
Postcode: CO2
0
people found
this helpful
Myself and my partner had a great experience renting for the first time with Saxons, the entire process was hassle free and the staff went out of their way to accommodate us and our needs enabling us to move in to a beautiful flat without ...
read full review
Comment on agent fees
Very good
0
people found
this helpful
Was this helpful?
Yes
“I was recommended by a friend to Saxons in Colchester. ......”
5 Star Review
Mar 15,2018
By:
'Jake'
Mar 15,2018
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: CO2
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: CO2
0
people found
this helpful
I was recommended by a friend to Saxons in Colchester. I am pleased to say these guys are fantastic to work with. They let me flat with a few days....
read full review
Comment on agent fees
Fantastic
0
people found
this helpful
Was this helpful?
Yes
“Michelle is a professional. Very approachable, polite and respectful. She ......”
5 Star Review
Mar 09,2018
By:
'Lizzie'
Mar 09,2018
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: CO1
Lettings (as a Tenant)
Rent PCM: £650
Postcode: CO1
0
people found
this helpful
Michelle is a professional. Very approachable, polite and respectful. She helped and assisted us with getting our tenancy agreement. It was pleasure dealing with her....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Daniel at Saxon Property was absolutely brilliant! Going way over ......”
5 Star Review
Dec 18,2017
By:
'Michaela'
Dec 18,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CO4
Sales (as a Vendor)
Postcode: CO4
0
people found
this helpful
Daniel at Saxon Property was absolutely brilliant! Going way over what was expected of him! He kept us updated all the way through our house sale. I would highly recommend Saxons Property....
read full review
Comment on agent fees
Very competitive
0
people found
this helpful
Was this helpful?
Yes
“Only put 1 star as it makes you, but there is ......”
1 Star Review
Oct 18,2017
By:
'Kelly-jane'
Oct 18,2017
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: CO39
Lettings (as a Tenant)
Rent PCM: £900
Postcode: CO39
1
people found
this helpful
Only put 1 star as it makes you, but there is a reason for low ratings and no comments. This is because saxons team make excuses and project and nothing actually gets sorted. Not got a good reputation for themselves in more ways than one....
read full review
1
people found
this helpful
Was this helpful?
Yes
“Being a landlord I wanted an agent that could find ......”
5 Star Review
Oct 15,2017
By:
'Andrew'
Oct 15,2017
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CO2
Lettings (as a Landlord)
Rent PCM: £850
Postcode: CO2
0
people found
this helpful
Being a landlord I wanted an agent that could find me a good quality tenant. I met Marcus who came to my property he was brilliant and delivered everything he promised. I then spoke with Daniel who actually found me a tenant in record time! ...
read full review
Comment on agent fees
Great fee's very competitive
0
people found
this helpful
Was this helpful?
Yes
“AVOID THIS COMPANY AT ALL COSTS! I have to agree ......”
1 Star Review
Sep 22,2017
By:
'Desera'
Sep 22,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CO4
Lettings (as a Tenant)
Postcode: CO4
1
people found
this helpful
AVOID THIS COMPANY AT ALL COSTS! I have to agree with previous reviewers. They are not only disorganised and incompetent but some of their staff were rude, and not entirely honest with us. The prices that they charge are outrageous for the service they supply. ...
read full review
Comment on agent fees
Far too high for the quality of service provided.
1
people found
this helpful
Was this helpful?
Yes
“These people are so incompetant and I don't really understand ......”
1 Star Review
Aug 10,2017
By:
'Xariv'
Aug 10,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CO28
Lettings (as a Tenant)
Postcode: CO28
0
people found
this helpful
These people are so incompetant and I don't really understand why they are in the business. If this agency didn't provide decent houses, I don't know how they would stay in business. Seriously, if you need to sort out something with them, expect to find ...
read full review
Comment on agent fees
Extremly high
0
people found
this helpful
Was this helpful?
Yes
“If I could give them zero stars I would. AVOID ......”
1 Star Review
Aug 08,2017
By:
'Valentina'
Aug 08,2017
Services: Lettings (Prospective customer)
Rent PCM: £795
Would you recommend?: No
Postcode: CO4
Lettings (Prospective customer)
Rent PCM: £795
Postcode: CO4
0
people found
this helpful
If I could give them zero stars I would. AVOID AT ALL COSTS!!. These people don't respect nor care about anything. They kept us waiting for a month, only to tell us less than 2 weeks before the potential moving in date that the landlord had ...
read full review
Comment on agent fees
Really expensive, but we got our money back.
0
people found
this helpful
Was this helpful?
Yes
“We viewed a large 6 bedroom house with 2 toilets a bathroom, ......”
1 Star Review
Apr 11,2017
By:
'VeryUnhappyCustomer'
Apr 11,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CO2
Lettings (as a Tenant)
Postcode: CO2
4
people found
this helpful
We viewed a large 6 bedroom house with 2 toilets a bathroom, ensuite, garage, kitchen and utilities room. It was in decent condition from the quick look but there was a few broken things that they said they would fix.
£283 agency fees, per person. To take the ...
read full review
Comment on agent fees
Bad.
4
people found
this helpful
Was this helpful?
Yes
“There is no option for 0 stars so i had to ......”
1 Star Review
Mar 30,2017
By:
'Anna'
Mar 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: CO6
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: CO6
0
people found
this helpful
There is no option for 0 stars so i had to vote 1. I'm disgusted and very disappointed with all people from Saxons and especially Daniel. They pretend to care but all they want is money and they don't follow rules and regulations. Renting properties in a ...
read full review
Comment on agent fees
TERRIBLE
0
people found
this helpful
Was this helpful?
Yes
“we are pensioners rented a property from Saxons estate agents ......”
1 Star Review
Oct 31,2015
By:
'george'
Oct 31,2015
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: No
Postcode: CO1
Lettings (as a Tenant)
Rent PCM: £525
Postcode: CO1
13
people found
this helpful
we are pensioners rented a property from Saxons estate agents for 4years (crooks) staff very rude and threatening, fees extortniate . I wanted to end tenancy due to council offering retirement bungalow was told to pay them ‚£800 for admin. to do so .We were bullied into ...
read full review
13
people found
this helpful
Was this helpful?
Yes
“Most deceitful crooks I have ever met,mould throughout the ......”
1 Star Review
Oct 26,2015
By:
'Dan'
Oct 26,2015
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: CO3
Lettings (as a Tenant)
Rent PCM: £400
Postcode: CO3
3
people found
this helpful
Most deceitful crooks I have ever met,mould throughout the property,washing machine never worked,cooker not working,broken windows,none of these were ever fixed,elephants living upstairs,complained to Daniel in office but was just ignored,the place was filthy when I moved ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“I had this exact situation recently as so many others! ......”
1 Star Review
Sep 28,2015
By:
'Georgia'
Sep 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: CO1
Lettings (as a Tenant)
Rent PCM: £700
Postcode: CO1
12
people found
this helpful
I had this exact situation recently as so many others! My partner and I were trying to rent a flat - the referencing took a month? Which we know it clearly shouldn't! We paid 950 off our deposit a month before, and seeing as we are ...
read full review
What agent could do to change your mind?
As a director of a company, you have absolute control over everything that goes on. When it was very clear that we should have been refunded our fees, Daniel said that he needed to speak to Georgina first. No he didn't, what he could do would be to refund me the fees that weren't lost due to any fault of my own and deal with the problems at hand instead of waiting around.
Attached Filesnbsp;
Comment on agent fees
Altogether we paid 576 pounds! That's ridiculous to start off, but every other company (even smaller ones) charge much less than this, and they didn't help us whatsoever throughout the process, except when they purposefully made things difficult for us!
12
people found
this helpful
Was this helpful?
Yes
“The above agent for this company was unbelievably rude and ......”
1 Star Review
Aug 17,2015
By:
'Nuthurst'
Aug 17,2015
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CO3
Sales (Prospective customer)
Postcode: CO3
8
people found
this helpful
The above agent for this company was unbelievably rude and very threatening in his behaviour and is a disgrace as an agent
Property withdrawn from them
Reported to ombudsman...
read full review
8
people found
this helpful
Was this helpful?
Yes
“All of the staff at Saxons are rude, aggressive and ......”
1 Star Review
Jul 27,2015
By:
'Abbey'
Jul 27,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: CO4
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: CO4
9
people found
this helpful
All of the staff at Saxons are rude, aggressive and incompetent.
We didn't renew the tenancy because we didn't want to have to deal with Saxons anymore. They took months to report problems to the landlord. They turned up without any notice to show prospective ...
read full review
What agent could do to change your mind?
Hired a completely new set of staff
Attached Filesnbsp;
Comment on agent fees
Absolutely shocking - they hardly provide any service so what are the fees for?
9
people found
this helpful
Was this helpful?
Yes
“This company has no customer service, either to the landlord ......”
1 Star Review
Jul 03,2015
By:
'Poor'
Jul 03,2015
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CO1
Lettings (as a Landlord)
Postcode: CO1
6
people found
this helpful
This company has no customer service, either to the landlord OR tenant.
They are purely after your money, as a managing agent, forget it. You will never get it managed but they will continue to charge, even after you cancel the management for bad service. ...
read full review
6
people found
this helpful
Was this helpful?
Yes
“We lived in the same property in Colchester for two ......”
1 Star Review
Apr 28,2015
By:
'Miles'
Apr 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: CO4
Lettings (as a Tenant)
Rent PCM: £600
Postcode: CO4
4
people found
this helpful
We lived in the same property in Colchester for two years and our experience with Saxons was terrible and at time infuriating. They clearly are not interested whatsoever in the tenants of the properties they manage, even though they charge extortionate fees. When we requested ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“When our offer to purchase the property was accepted we ......”
1 Star Review
Feb 17,2015
By:
'Unhappy'
Feb 17,2015
Services: Sales (as a Buyer)
Sold price: £170000
Would you recommend?: No
Postcode: CO4
Sales (as a Buyer)
Sold price: £170000
Postcode: CO4
4
people found
this helpful
When our offer to purchase the property was accepted we were asked to pay ‚£250 to take the property off the market, when we asked if this would come off the sale price we were told by the member of staff Yes I think so. We ...
read full review
What agent could do to change your mind?
everything
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“I used Saxons for my first ever experience into the ......”
5 Star Review
Feb 04,2015
By:
'GreenAir83'
Feb 04,2015
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CO4
Sales (as a Buyer)
Postcode: CO4
0
people found
this helpful
I used Saxons for my first ever experience into the housing market and I was warned that buying or renting a home would be one of the most stressful experiences I would face, the agent only adding to the pain! However, the staff at Saxons ...
read full review
0
people found
this helpful
Was this helpful?
Yes