I have been dealing with Emma for almost a year in relation to the above property which I am currenlty renting. She is a pleasure to deal with, always been prompt to repond to any problems I have had and has ensured I am kept up to date with developments. She is highly organised and always polite and friendly.
On a couple of occasions she has had to get a plumber in for me and once an electrician. It is always done without fuss and in the shortest time frame possible. When she needed me to organise something - namely the gas inspection - I was happy to oblige as she has always dealt with me effectively and efficiently.
She is a good asset for Romans and a lovely person!