“No shows , disinterested in selling houses...”
1 Star Review
Oct 16,2023
By:
'Callum'
Oct 16,2023
Services: Sales (Prospective customer)
Sold price: £120000
Would you recommend?: No
Postcode: L13
Sales (Prospective customer)
Sold price: £120000
Postcode: L13
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My partner and i , were due to view a house in the Old Swan area. This had been arranged with Acumen estates during the week , the viewing appointment was set for 5:30pm on Friday 13th of october. We arrived to the viewing at 5:15pm as ...
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“Appalling service, sexist, discriminatory sta......”
1 Star Review
Jun 29,2023
By:
'Dave'
Jun 29,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L12
Lettings (as a Tenant)
Postcode: L12
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Appalling service, sexist, discriminatory staff in the lettings team who openly withhold paying tenants their deposits back on the basis of what an ex partner says and their word is taken as gospel whilst men have to prove everything and even after submitting evidence to ...
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“Just completed the sale of my property...”
5 Star Review
Apr 16,2020
By:
'Lorna'
Apr 16,2020
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L28
Sales (as a Vendor)
Postcode: L28
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Just completed the sale of my property with Acumen Estates, John, Jackie and the team could not do enough for me even doing regular checks on the property when it had to be left empty as I live down south. Their straight forward approach from ...
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“Buying our first house...”
5 Star Review
Jan 06,2020
By:
'Bryony'
Jan 06,2020
Services: Buying agent
Sold price: £130000
Would you recommend?: Yes
Postcode: L19
Buying agent
Sold price: £130000
Postcode: L19
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We bought a property through Acumen in Old Swan. They were very professional and being a first time buyer, pointed me in the right direction when I asked for help.
Would definitely recommend to others....
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5 Star Review
Aug 31,2019
By:
'Diane'
Aug 31,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L13
Sales (as a Vendor)
Postcode: L13
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We recently used Acumen to sell our property, I would highly recommend, they gave us a realistic valuation and we were pleased with the price obtained. They provide a smooth, friendly service....
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“Excellent service from start to finish. Jacki......”
5 Star Review
Jul 12,2019
By:
'Susan'
Jul 12,2019
Services: Sales (as a Buyer)
Sold price: £69950
Would you recommend?: Yes
Postcode: L6
Sales (as a Buyer)
Sold price: £69950
Postcode: L6
0
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Excellent service from start to finish. Jackie was professional and helpful throughout with my house purchase. Great communication from staff would recommend them....
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5 Star Review
May 17,2019
By:
'Laura'
May 17,2019
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: L13
Lettings (as a Landlord)
Rent PCM: £575
Postcode: L13
0
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I have used Acumen Estates to buy properties,sell property for me and as managing agents. They have always been efficient, professional and courteous. I would not hesitate to use them or recommend them to others. I wish all agents operated as they do....
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Comment on agent fees
Very good
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“Friendly and professional service...”
5 Star Review
Feb 12,2019
By:
'Keith'
Feb 12,2019
Services: Sales (as a Vendor)
Sold price: £92500
Would you recommend?: Yes
Postcode: L35
Sales (as a Vendor)
Sold price: £92500
Postcode: L35
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Excellent friendly and professional service from all staff members, John did the valuation and photography and Ellie the sale negotiation which all went very smoothly with great communication with regular updates and the sale was completed on time without any problems within a tight time ...
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Comment on agent fees
Acumen’s fees are very good value and were considerably cheaper than other agents quotes
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“Going the extra mile!!...”
5 Star Review
Jan 15,2019
By:
'Rowan'
Jan 15,2019
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: L14
Sales (as a Buyer)
Postcode: L14
0
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We have used Acumen Estate Agents to buy some property over the last 18 months. The service provided by all the staff and Holly in particular was first class. We can truly say that they put themselves out to, 'Go the extra mile' delivering a responsive, ...
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Comment on agent fees
Good
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“Delivering a Professional Service...”
5 Star Review
Jan 15,2019
By:
'Dave'
Jan 15,2019
Services: Property Management
Would you recommend?: Yes
Postcode: L14
Property Management
Postcode: L14
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We have used Acumen Estates to manage the rental of our property. We were very impressed with all the staff but Paula especially in delivering a seamless effective service. Thank you....
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Comment on agent fees
Good
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5 Star Review
Jan 07,2019
By:
'Claire'
Jan 07,2019
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L12
Sales (as a Vendor)
Postcode: L12
0
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I have recently completed on the sale of my property and can't thank Acumen enough for how efficient and helpful they have been through the whole process. All of the staff are so friendly and eager to help, really made me feel at ease at ...
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Comment on agent fees
Good
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“Acumen has zero business acumen...”
1 Star Review
Dec 18,2018
By:
'James'
Dec 18,2018
Services: Property Management
Sold price: £50000
Would you recommend?: No
Postcode: L
Property Management
Sold price: £50000
Postcode: L
1
people found
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Bidding up, breach of contract and questionable conduct. Avoid and take business elsewhere...,wouldn't trust them to sell a garden shed let alone a house....
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5 Star Review
Dec 13,2018
By:
'LilyMS'
Dec 13,2018
Services: Sales (as a Vendor)
Sold price: £116500
Would you recommend?: Yes
Postcode: L25
Sales (as a Vendor)
Sold price: £116500
Postcode: L25
0
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Really impressed with the speed and efficiency that Acumen dealt with the sale of my family home. John came along and gave advice on what I should or shouldn't do before putting the house up for sale. We discussed the price for selling, which as ...
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Comment on agent fees
Reasonable
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“No wonder unable to sell property...”
1 Star Review
Nov 10,2018
By:
'Kerry'
Nov 10,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L11
Sales (Prospective customer)
Postcode: L11
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Attempted to arrange a viewing for a property. Said they would call me back. Didn't call until both my partner and I chased this over two days. Woman on the end of the phone very rude to my partner 'we were waiting on a call ...
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Comment on agent fees
No idea
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“Unable to sell my property...”
1 Star Review
Nov 04,2018
By:
'Unhappy'
Nov 04,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L14
Sales (Prospective customer)
Postcode: L14
0
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My experience with them has been less acceptable.
They cared not in the least about selling my property. They couldn't even arrange a single viewing for the first 12 weeks and then they couldn't find anybody who was interested in paying the price that was set ...
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“Top top no nonsense fast selling estate agent...”
5 Star Review
Oct 31,2018
By:
'Jeff'
Oct 31,2018
Services: Lettings (as a Landlord)
Sold price: £85
Would you recommend?: Yes
Postcode: L14
Lettings (as a Landlord)
Sold price: £85
Postcode: L14
0
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Massive thanks to Holly at acumen for her help in selling my property in a difficult sales area. Holly from speaking to potential purchasers to liasing with both solicitors to ensure a quick easy transaction you done a fantastic job for me. Me my family ...
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Comment on agent fees
GOOD
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5 Star Review
Oct 06,2018
By:
'Pam'
Oct 06,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L14
Sales (as a Vendor)
Postcode: L14
0
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Jackie Brown dealt with my sale. She was incredibly helpful, patient and efficient. I have bought and sold over 20 houses in my time and she stands out as the best person I have ever dealt with....
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Comment on agent fees
Fair
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“I would recommend this estate agents to anyone wanting to ......”
5 Star Review
Mar 07,2018
By:
'brenda'
Mar 07,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L4
Sales (as a Vendor)
Postcode: L4
0
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I would recommend this estate agents to anyone wanting to sell after many let downs from agents these guys sold my house in 4 months with lots of viewing they were allways available and helpful I would highly recommended them great service...
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Comment on agent fees
Reasonable
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“I thought John over valued the property, however within in ......”
5 Star Review
Feb 05,2018
By:
'T.F.'
Feb 05,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: L14
Sales (as a Vendor)
Postcode: L14
2
people found
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I thought John over valued the property, however within in two weeks we had 3 buyers . It was difficult to choose which one !
When I telephoned into the office for an up date the staff knew who I was, were very polite and knowledgeable about what ...
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Comment on agent fees
A fair going rate. Plus they know the property market.
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“Just like to give a big thank you to all ......”
5 Star Review
Sep 28,2017
By:
'Maria'
Sep 28,2017
Services: Sales (as a Vendor)
Sold price: £137500
Would you recommend?: Yes
Postcode: L13
Sales (as a Vendor)
Sold price: £137500
Postcode: L13
1
people found
this helpful
Just like to give a big thank you to all the staff at Acumen Estates can't fault any of the work that they have done for me. They give 100% to all that they do for all there clientele. I would highly recommend to anyone looking ...
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“Our dealings with Paula and Jackie were first class.We ......”
5 Star Review
Aug 16,2017
By:
'roger'
Aug 16,2017
Services: Sales (as a Buyer)
Sold price: £139000
Would you recommend?: Yes
Postcode: L139
Sales (as a Buyer)
Sold price: £139000
Postcode: L139
2
people found
this helpful
Our dealings with Paula and Jackie were first class.We completed a remote move from Northants into Liverpool and despite a lot of traumas along the way, none of which were caused by Acumen, they went over and above the call of duty, particularly on ...
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2
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“I felt that the advice and value provided at the ......”
5 Star Review
Apr 13,2015
By:
'Mr'
Apr 13,2015
Services: Sales (as a Vendor)
Sold price: £56000
Would you recommend?: Yes
Postcode: L14
Sales (as a Vendor)
Sold price: £56000
Postcode: L14
2
people found
this helpful
I felt that the advice and value provided at the initial meeting was clear, honest, sincere and realistic. The impression I received was that the advisor owned the company which was largely family run and I believed he would therefore need to make every effort ...
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Comment on agent fees
Very reasonable fee and beat all of the competition.
2
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“I have been dealing with Acumen Estates for several years ......”
5 Star Review
Mar 18,2015
By:
'ian'
Mar 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: L12
Lettings (as a Landlord)
Rent PCM: £1600
Postcode: L12
0
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I have been dealing with Acumen Estates for several years as a Landlord and also for property sales and I have always been happy with their service. If you want honesty in an agent (and I do) then I wouldn't go anywhere else....
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Comment on agent fees
Acumen Estates manage 3 properties for me
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“This agent should not be used under any circumstances. I ......”
1 Star Review
Feb 18,2015
By:
'Dali'
Feb 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: No
Postcode: L11
Lettings (as a Landlord)
Rent PCM: £500
Postcode: L11
2
people found
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This agent should not be used under any circumstances. I have been short paid every month since they took over my property. They have been informed of this multiple times and still haven't rectified it after 7 months. I also had to send them a threatening ...
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