Spencer James Residential have acted for me in both lettings and sales over a period of more than a decade. They are very flexible regarding meetings outside office hours, Always professional and above board, I have never had reason to complain. I like the fact that I always deal with the same person Spencer and he is very aware of what is happening in the market. This knowledge has made sure that my property is virtually always rented. I always get an answer to any questions very quickly, be it new tenants or maintenance issues or even financial summaries at the end of the year. These factors sound pretty normal but this service level has been consistently high throughout the ten years I have used them. They are good at dealing with the issues and giving a stress free deal and I have no reason to use any other agents.