Jul 17,2012
Minithumbdown
By:
Jul 17,2012
144 people found
this helpful
I was a tenant and had a horrible experience with this agency.
We had a number of issues in our flat which we brought to their attention but were never addressed, or we were told we needed to fix them ourselves.
Our relationship with the agency ended very badly after a miscommunication and the agent denying conversations we had and were unable to prove because unfortunately we failed to get anything in writing (a mistake that cost us over £1,500).
They are nice when they want to be, but make sure you get everything in writing!
Was this helpful? Yes
By: Bodrul
Aug 12, 2013
Emma,

You and your flatmates wanted to prematurely end your tenancy agreement. If you sign up on a 12 months fixed Assured Shorthold Tenancy, than you cannot leave early unless you have a break clause in the contract that states otherwise.

There are circumstances where tenants can leave early, but on the provision that they replace themselves. Seeing that you didn't do that, you were held accountable for the rent.

As agents, we cannot authorise early termination of tenancies. It is solely under the landlords discretion if he/she allows the tenants to move out early.

As we did not manage the property at the time, all the issues at the property were dealt by with your landlord.

We always endeavour to give our tenants a minimum of 24hrs prior notice before attending the property.


Allen Goldstein

104 Cromer Street London
Greater London
WC1H 8BZ

020 7183 4101

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