Despite being told my budget and requirements, and being assured on the day of the appointed viewings that these would be considered, I turned up and the agent was going to show me properties that were entirely inappropriate. He was pushing for us to change the budget, despite the fact that I had made it clear that was not feasible, and then tried to pressure me into viewing properties I definitely did not want. I was looking for a 1 bedroom flat and had explained that I would not consider studios, but still the agent pushed hard for me to view studios that were also quite far above my budget.
I attended the appointment with my (male) partner, and upon entering Black Katz, no interactions were aimed at me despite the fact that I had arranged the appointment and given the details. Having never been subject to such sexist behaviour, I was taken aback and quite offended.
Overall, this agent made no effort to listen to my requirements. There is also a section for landlords on their website in which they state that they will actively push for rent increases, despite their message to tenants about aiming for fairness and transparency.
I did not end up letting with this agent and will not consider them again.