“Possibly the worst company, never mind letting agents, I have ......”
1 Star Review
Sep 02,2009
By:
'JamieL'
Sep 02,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
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Possibly the worst company, never mind letting agents, I have ever dealt with.
The reference checking process (which I'm happy to go through-and understand why it's necessary) was the worst of any letting agents. It took them over a month to process despite letters from my employers, bank statements, bills etc.
They hadn't bothered to check whether the flat was suitable for living in, my central heating did not work for two weeks after moving in during a very cold period in January.
They then messed up the date on which I was supposed to leave, meaning that another letting agents moved people in to the property I was renting before I moved out.
Overall, it would have been easier to deal with a landlord direct, which is what I now do. Sarah Mains make the letting process much harder and complicated than it should be, they are completely incompetent when it comes to dealing with simple tasks and I would not recommend them to anyone.
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