I used this letting agent for about 3 years as a landlord. Absolute waste of money. Every decision is diverted to the landlord, and my current tenant has since told me he actually dealt with most problems himself and notified the agent afterwards (because he got fed up of waiting). Agent then billed me for work that the tenant had in fact sorted out himself. The director at Tamworth has a serious attitude problem and needs to take lessons in customer service skills. Rude and abrupt at all times. I would never, ever recommend this agent to either the landlord or the tenant. When I told my tenant I was taking over the managements of the property myself there was a genuine sense of relief. Avoid.
What agent could do to change your mind?
Remove the \'director\' from her position. She couldn\'t direct traffic.