Appletree Lettings - Basingstoke, RG21

3 reviews 2/5 rating

0% valuation accuracy
33% recommend
0% fee satisfaction

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1 Star Review

Jul 16,2012

By: 'Dave'

Jul 16,2012

Branch: Basingstoke, 36 Holbein Close
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Basingstoke, 36 Holbein Close
Lettings (as a Tenant)
Postcode:

1 people found
this helpful

The property that I moved into was a 3 bedroom flat. We were told that we could move in straight away, but when we did, we found out that one bedroom wall was so covered in mould it had to be knocked off an re-plastered. The whole house was dirty, they claimed that cleaners had been in but there was still dirt on the carpets, and the garden was so over grown that we couldn\'t get to the bottom.

We were promised new curtains, walls to be re-painted, locks to be put on each door for insurance purpose, garden to be cut and cleaned up. We had a rats in the garden which took at least 3 months to be dealt with. Poor fan in the bathroom leading to serious mould. We also got mould in the 3 bedrooms. Took again at least 3 months to be dealt with.

All of the wardrobes and draws in the bedrooms were broken, 1 wardrobe was all mouldy. There was tiles missing on the kitchen walls, the fridge doors didn\'t close or open properly. The heating timer doesn\'t work, only 5 out of 6 radiators work. We were told our hoover was to be replaced, and are still waiting on that.
Would not recommend this agency to anyone. Absolute disgrace.

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