“The worst estate agent I have ever had the di......”
1 Star Review
Nov 13,2023
By:
'Will'
Nov 13,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW1V
Lettings (as a Tenant)
Postcode: SW1V
1
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The worst estate agent I have ever had the displeasure of dealing with. You'll never get your deposit back, nothing will be fixed, and the agent himself seems to be nothing more than a professional scammer....
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“Worst letting agent ever. AVOID...”
1 Star Review
Mar 14,2020
By:
'James'
Mar 14,2020
Services: Lettings (as a Tenant)
Rent PCM: £880
Would you recommend?: No
Postcode: SW1V
Lettings (as a Tenant)
Rent PCM: £880
Postcode: SW1V
1
people found
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By far the absolute worst letting agent I have ever dealt with. Look forward to never getting your deposit back, extortionate cleaning fees (as it happens, companies house shows Angelos Sarras also has a cleaning company, how convenient!) and generally unsafe conditions. They never cared ...
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“Pros: the flat was greatCons:had to leave b......”
2 Star Review
Nov 18,2019
By:
'Joséfa'
Nov 18,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW6
Lettings (as a Tenant)
Postcode: SW6
0
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Pros: the flat was great
Cons:
had to leave before the established ending date
still waiting to get my deposit back after 2 months
they moved their offices without telling any of their tenants or previous tenants...
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“Response sometimes takes a little bit longer but further experiences are well...”
4 Star Review
Oct 09,2019
By:
'Stephanie'
Oct 09,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
0
people found
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My daughter rented a room and had to move out because the landlord sold the house. Galleria Lettings informed us decently and they made sure we got the refund that we deserved. It is a small company so sometimes it takes a little bit longer ...
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“I paid to the them for a month + deposit almost 2000 ......”
1 Star Review
Sep 26,2019
By:
'Gabriel'
Sep 26,2019
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: W1J
Lettings (as a Tenant)
Rent PCM: £800
Postcode: W1J
0
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I paid to the them for a month + deposit almost 2000 pounds. When my son arrived in September he learned that the house is sold, and he has to find a new room. No contract was delivered. What they are doing in fact, is that they ...
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“Room share in Chelsea sw3...”
4 Star Review
Sep 25,2019
By:
'Corina'
Sep 25,2019
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SW3
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SW3
0
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I rented a room share in Chelsea sw3 for 9 months from this company and my experience was positive overall. At times it was a challenge living with other people that i did not know especially when it came to the cleaning issue. One of my ...
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5 Star Review
Sep 23,2019
By:
'tony'
Sep 23,2019
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: SW1P
Lettings (as a Tenant)
Rent PCM: £900
Postcode: SW1P
0
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Hi I have seen some of the reviews but i would like to say i had a good a experience. My deposit was held in DPS and returned within 3 days. I paid my bills and showed them proof and it was returned immediately. Would recommend...
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“Not great letting agency. They reply to your......”
1 Star Review
Sep 12,2019
By:
'George'
Sep 12,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Postcode: W2
1
people found
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Not great letting agency. They reply to your emails when is it only for bills. When you want to receive your deposit back....Goodluck reaching out to them......
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“Avoid any company linked to Angelos Savvas or......”
1 Star Review
Sep 10,2019
By:
'John'
Sep 10,2019
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: W14
Lettings (as a Tenant)
Rent PCM: £900
Postcode: W14
4
people found
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Avoid any company linked to Angelos Savvas or Manos Vas. If you are a tenant in a property managed by Galleria Lettings and they did not issue a deposit protection certificate to you within 30 days of paying your deposit (as is required by law) you ...
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“Stealing from landlords and tenants. Beware. They won't refund you your deposits and fail to pass on your rent to the landlord. Call the Police and report them for fraud. Do not trust them....”
1 Star Review
Sep 03,2019
By:
'Gina'
Sep 03,2019
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: W8
Lettings (as a Tenant)
Rent PCM: £900
Postcode: W8
5
people found
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Scamming dodgy agency who are on the verge of liquidation, have been convicted and have had their licence revoked and are currently stealing money from tenants (rent and deposits) and withholding rent from landlords for months telling them that a property is occupied by one ...
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“Cheaters, avoid! The rental was “ bills inclu......”
1 Star Review
Aug 30,2019
By:
'Maria'
Aug 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: W6
Lettings (as a Tenant)
Rent PCM: £750
Postcode: W6
1
people found
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Cheaters, avoid! The rental was “ bills included” according to what agreed with Spotahome.co.uk but the contract did not include the bills; the bill to be paid were wrongly calculated each and every time, their payment system was not working properly and one time ...
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“Galleria have rented my property. They have ......”
1 Star Review
Aug 27,2019
By:
'Harry'
Aug 27,2019
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W14
Lettings (as a Landlord)
Postcode: W14
3
people found
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Galleria have rented my property. They have paid no rent for nearly 3 months, are not receiving calls and will no communicate with me to help resolve these issues. They have also stored some furniture from the property, and due to their lack of communication, I ...
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“The room was ok. But customer service was ter......”
1 Star Review
Aug 07,2019
By:
'Wouter'
Aug 07,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W2
Lettings (as a Tenant)
Postcode: W2
1
people found
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The room was ok. But customer service was terrible. I'm still waiting for my deposit while nobody answers my emails anymore. I contacteer 3 different persons, still no answer. 1 star. Terrible....
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1 Star Review
Feb 07,2019
By:
'Andrea'
Feb 07,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W11
Lettings (as a Tenant)
Postcode: W11
4
people found
this helpful
By far the most unprofessional and unorganised letting agency I've ever dealt with. Two things worth mentioning:
1) The agent (*) was not honest at all with me. The room was advertised as "bills included" and he confirmed that face to face, he told me that before ...
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Comment on agent fees
Quite high.
4
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1 Star Review
Jan 25,2019
By:
'Kiera'
Jan 25,2019
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: SW1
Lettings (as a Tenant)
Rent PCM: £800
Postcode: SW1
2
people found
this helpful
Stayed with them for not even a month and they've given me nothing but hassle! firstly they screwed up my moving in date the they messed me around getting the keys, only ended up staying in the property for 14 day!! and they're only giving me ...
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Comment on agent fees
No they're a massive rip off! they may you professionally clean the room or theyll charge you £85! theres £125 holding fee ontop of the deposit they just add charges every where! don't care about the tenants just want your money
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1 Star Review
Nov 28,2018
By:
'Linda'
Nov 28,2018
Services: They manage our building
Would you recommend?: No
Postcode: W14
They manage our building
Postcode: W14
2
people found
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It was unbelievable how they treat me for the delay in the payment they even contact my work place and tried to be in touch with my family. Totally unacceptable....
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5 Star Review
Oct 19,2018
By:
'steven'
Oct 19,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW33
Lettings (as a Tenant)
Postcode: NW33
0
people found
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I want to take this opportunity to thank Emmanuel from Galleria lettings for the friendly advice and guidance. The staff in the office were quick and always responsive throughout our tenancy. We troubled them for mainteannce, decorative and evening viewings and they were ready to ...
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Comment on agent fees
good
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5 Star Review
Oct 12,2018
By:
'Paul'
Oct 12,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW1V
Lettings (as a Tenant)
Postcode: SW1V
0
people found
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I want to thank Andrea for all her help and for your foresight in taking us to this property. She understood our needs well by listening to us and she truly is an asset to Galleria. We are very happy with our new place....
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Comment on agent fees
ok
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1 Star Review
Jun 25,2018
By:
'Tizio'
Jun 25,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW1V
Lettings (as a Tenant)
Postcode: SW1V
3
people found
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Never been happier to leave a property. Every single time you have to speak to Galleria Lettings, it is a battle to get anything done. I would now discount a potential property purely by virtue of being connected with this agency....
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Comment on agent fees
Very high for nothing in particular.
3
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5 Star Review
Jun 12,2018
By:
'mike'
Jun 12,2018
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: NW61
Lettings (as a Tenant)
Rent PCM: £900
Postcode: NW61
0
people found
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I really enjoyed my time with galleria Lettings
They found me a really nice property. Clean, nice and close to the station
I found the company very helpful...
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Comment on agent fees
Very Good
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1 Star Review
Apr 26,2018
By:
'ADI'
Apr 26,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW1V
Lettings (as a Tenant)
Postcode: SW1V
7
people found
this helpful
Countless burdens that lasted over 4-months? YES. Please AVOID this agency that has no values, respect for tenants or morality....
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7
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“Good Flat in Central location!...”
4 Star Review
Apr 25,2018
By:
'lisa'
Apr 25,2018
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: SW5
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: SW5
0
people found
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I rented in Kensington with Galleria Lettings and i was happy with both the flat and the service received. I just found the end of tenancy professional cleaning to be expensive. They did mention that i had the choice of booking my own cleaning company ...
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Comment on agent fees
reasonable
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“Thorough and helpful!...”
5 Star Review
Mar 21,2018
By:
'Anne'
Mar 21,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW10
Lettings (as a Tenant)
Postcode: SW10
1
people found
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Beth was very thorough and helpful. I recommend Galleria Lettings to anyone.
A lot cheaper than a high street agent too....
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Comment on agent fees
good
1
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5 Star Review
Mar 19,2018
By:
'Nicholas'
Mar 19,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W14
Lettings (as a Tenant)
Postcode: W14
0
people found
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I was provided with fast and efficient service! I truly love the flat. Thank you for being so flexible. I would recommend your service for sure...
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“I just wanted to write a review to say it ......”
4 Star Review
Mar 09,2018
By:
'Lukas'
Mar 09,2018
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: SW1P
Lettings (as a Tenant)
Rent PCM: £950
Postcode: SW1P
0
people found
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I just wanted to write a review to say it was a smooth process dealing with Galleria Lettings
It was easy to deal with the agent
Thanks for helping me find a home...
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Comment on agent fees
Good
0
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“Very pleased with the friendly service we got from Jonathan ......”
5 Star Review
Feb 23,2018
By:
'stuart'
Feb 23,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W149
Lettings (as a Tenant)
Postcode: W149
0
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Very pleased with the friendly service we got from Jonathan and Beth at Galleria Lettings in London Victoria.
We have used various agencies in the past to rent an apartment and we were often dissapoitned with the luck of communication
The staff at Galleria Lettings ...
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“Guys, I bet my hand that the positive comments on ......”
1 Star Review
Feb 15,2018
By:
'Hugo,No'
Feb 15,2018
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: NW3
Lettings (as a Tenant)
Rent PCM: £800
Postcode: NW3
7
people found
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Guys, I bet my hand that the positive comments on the internet are written by Galleria employees. IN MY WHOLE LIFE never have I seen such a low in ethics, unprofessional, borderline scam rental agency. After paying the deposit and the 200£ agency fee, I had ...
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Comment on agent fees
200£ of agency fees, I texted them for the next four days and didn't hear anything from them, I thought I had been scammed. Then suddenly I receive an email threatening me to put the flat back on the market if I don't reply by 5PM the same day (on my personal email address, working day!)
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