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Property Eagle
Aztec House, 137A Molesey Avenue
West Molesey
Surrey
KT8 2RY
0203 1378427
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 84% | 98% | £49,000 | £2,004,000 |
Lettings | 91% | 96% | £315 | £5,000 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
14 | 0 | 12 | 2 | 147 | 3 | 11 | 4 | 5 | 2 |
Monthly fee payable (£69+VAT)
Last updated on 30/01/2023, 12:18 PM by Melissa, DirectorRent collection service plus tenant find - £45+VAT
Last updated on 30/01/2023, 12:18 PM by Melissa, DirectorWe offer two choices to owners, an upfront payment of £399+VAT, or payment on completion of £999+VAT (no upfront payment).
Last updated on 31/05/2019, 5:12 PM by Melissa, DirectorWe offer two choices to owners, an upfront payment of £399+VAT, or payment on completion of £999+VAT (no upfront payment).
Last updated on 31/05/2019, 5:24 PM by Melissa, DirectorPermitted payments
On agreeing a tenancy, we will take a holding deposit of the equivalent to one weeks rent.
The holding deposit will be refundable if the tenancy does not proceed subject to:
- The landlord has 15 days to make a decision once a holding deposit is taken.
- If the tenancy does not go ahead then the money must be repaid in full within 7 days of the deadline being reached or the landlord backing out.
- Repayment does not need to be in full if the tenant backs out of the tenancy agreement themselves, fails right to rent checks, has provided false or misleading information, or where the landlord tries their best to get the information needed but the tenant fails to provide it within the 15 days.
- If the tenancy does go ahead, the holding deposit must be returned within 7 days of agreement, unless it is converted into part payment of the actual deposit or used towards the initial rent payment.
Of course we are very disappointed to hear you had a bad experience working with Property Eagle and it goes without saying that we shall take your comments on board and address at our customer service in more detail.
This was a difficult property to market for a few reasons, the first being that it is currently tenanted. Unfortunately, the initial viewing availability you offered didn't coincide with the availability previously agreed with the tenants.
Additionally, it was made known that you had a ceiling price on the offer you would make (before viewing) and this was below the figure our owner was willing to accept. The owner was unwilling to arrange a viewing knowing your limit and subsequently, when you advised that you could increase the offer to a more acceptable level, we then had to wait for confirmation from our owner for some time before being able to arrange the viewing for you.
This does not excuse sour taste left for you on this experience and we hope very much that we can perform significantly better on any other properties you might like to view through us.
It is rare that we receive feedback such as this and hope that we can provide a better service to you in the future!