Rayound Jeremy Turner from Outlook extremely helpful. He was very experienced, knowledgeable and proactive with helping when required to push our sale through. This was particularly important to us as first time buyers when we came across certain problems. He was always on hand to answer our questions or doubts. Unfortunately I can not say the same for the other members of staff at the Leyton branch who I found unhelpful when Jeremy was not around. I would therefore only recommend Outlook if you were lucky enough to have Jeremy as your agent.