0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Feb 14,2018
Feb 14,2018
0
people found
this helpful
this helpful
I cannot fault the lengths that Eddie went to in order to help our purchase complete. Throughout the whole process Eddie kept us updated, try to sole our chain issues and ultimately ensured we completed on our perfect house. He was understanding and patient but got the job done when it was required. We can't thank him enough for his service.
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n/a buyer
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Feb 16, 2018
Thank you for your kind words and really pleased you were happy with Eddie! If you have a Google account, would love to see this on here as well please :) http://search.google.com/local/writereview?placeid=ChIJB-wOC78BdkgRK6Lh5EwVtZw. Thanks. Andrew Roberts - Customer Relations Manager
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Latest Reviews
2nd Aug 2018
reviewed by 'Onur'
14th Feb 2018
reviewed by 'eh342'
23rd Nov 2015
reviewed by 'Mariya'
24th Apr 2014
reviewed by 'Bruce's'
Opening Hours
Address
Langford Russell
3-5 Kelsey Park Road
Beckenham
Greater London
BR3 6LH
0208 663 4433
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £395,000 | £840,000 |
| Lettings | 0% | 0% | £1,050 | £1,050 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 2 | 1 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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“I am very pleased to say everyone in this branch was very kind and helpful . I got the house I wanted in just over 3 months! Very happy with them !...”
Aug 02,2018
Aug 02,2018
0
people found
this helpful
this helpful
Very helpful team ! I got my new home in just over 3 months. Thank you so much . Everyone was so kind and worked hard...
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Feb 14,2018
Feb 14,2018
0
people found
this helpful
this helpful
I cannot fault the lengths that Eddie went to in order to help our purchase complete. Throughout the whole process Eddie kept us updated, try to sole our chain issues and ultimately ensured we completed on our perfect house. He was understanding and patient but ...
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Comment on agent fees
n/a buyer
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Feb 16, 2018
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(1)
Thank you for your kind words and really pleased you were happy with Eddie! If you have a Google account, would love to see this on here as well please :) http://search.google.com/local/writereview?placeid=ChIJB-wOC78BdkgRK6Lh5EwVtZw. Thanks. Andrew Roberts - Customer Relations Manager ...
Oct 01,2017
Oct 01,2017
10
people found
this helpful
this helpful
Absolutely TERRIBLE experience with Langford Russell, we were lied to about our prospective buyer who was not financially verified. We were told he was a cash buyer and wanted a quick sale so after completion date was agreed we set about arranging things to be ...
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Nov 23,2015
Nov 23,2015
4
people found
this helpful
this helpful
Absolutely terrible!!!
I regret and curse the day I got a contract with them! They are absolutely uncaring, don't answer their phone, don't answer e-mails! They left me without hot water and heating on DURING THE SUMMER! I complained so many times, everything in this ...
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May 08,2014
May 08,2014
3
people found
this helpful
this helpful
Brought a property with this office and it was just horrific. I was gazumped, treated poorly, miscommunicated I'm now complaining over what felt like a fraudulent activity. Even when I finally completed after being forced to go to sealed final bids twice, I then found ...
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What agent could do to change your mind?
Honest and open communication, given me the keys to my house after completion which they refused to do.Attached Filesnbsp;
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May 09, 2014
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(1)
Further to your above comments I would like the opportunity to discuss this with you and go through your complaint and comments made. My name is Nicola McGrath and I am the Customer Services Manager for The Acorn Group, which Langford Russell is a part of. Please contact me on 020 8315 6929 or at [email protected]. ...
Apr 24,2014
Apr 24,2014
4
people found
this helpful
this helpful
What a shambles. This company is a complete rip off, with the rudest most unhelpful staff I have ever dealt with. "*" Good luck if you want to try and sell your house through this incompetent bunch, trust me you shall need it....
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What agent could do to change your mind?
CloseAttached Filesnbsp;
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Mar 17,2013
Mar 17,2013
8
people found
this helpful
this helpful
Last September my flatmate, my partner and I were looking for a new place to rent. We'd spent months researching online in advance and settled on the Beckenham/Bromley corridor.
Our first two attempts to view properties with Langford Russell ended in short notice cancellations. ...
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What agent could do to change your mind?
If they had not been lying, unhelpful cheats I would have happily recommended them.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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