I first engaged CPM (the company which Richard and Jane Hill owned at that time ) in 1999, when I began investing in property in the area, and it was immediately apparent to me that they were determined to provide a top class service in the face of some stiff opposition during that period. I was relatively new to the lettings business and their attitude towards me and my requirements made the whole process straightforward and pleasurable. Importantly, this attitude has not changed as their business has grown and evolved into the present day Heritage company and the same attention to detail has ensured I have stayed with them and added properties to those they already manage for me. My thanks go to Richard, Jane and their excellent team at Heritage for a job well done. What more can one ask for ?