Our primary contact at Fine & Country was Nicola Loraine, who was acting for our vendors. From the start, she was very helpful and professional and made the process of reaching agreement to purchase an easy and pleasant one.
Unfortunately, the subsequent conveyancing process was just the opposite - very stressful. However, throughout, Nicola and her colleague Julie were extremely supportive and went well beyond what could reasonably be expected of them. They took great pains to contact everyone in the chain and keep us informed of progress. We came to rely more on Nicola than any of the other professionals involved, for accurate and timely information and to help in cajoling solicitors to keep things moving.
Though very trying, the experience would have been much more painful without the help of Nicola and her colleagues. Frankly, they were brilliant and we cannot speak too highly of them.