“Mortimers had a good standard of client care. Matters were ......”

Feb 09,2018
By: 'Sally Eastwood'
Feb 09,2018
0 people found
this helpful
Mortimers had a good standard of client care. Matters were dealt with swiftly from the outset from attending our property for a valuation and taking photos to promptly booking in people to view the property. The speed that they dealt with it was very good given that we wished to move quickly.

Joanne was very knowledgeable, helpful and friendly. She was prompt to respond to calls and emails and dealt with things proactively without the need to be chased.

Joanne is a great asset to Mortimers!
Comment on agent fees
Mortimers were transparent from the outset with regards to fees. With hindsight, I felt the fee amount was disproportionate to the amount of work carried out given that the property sold within 24 hours of being on the market. On this basis, I would suggest an alternative fee structure to get better value for money where properties sell quickly.
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Mortimers Estate Agents

5 & 7 Castle St. Clitheroe

01200 427331

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