Dartford, DA1
2.3/5, 6 reviews
33% recommended
67% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

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“Your-move Dartford really offer awful management service.Too long a ......”

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Feb 08,2018
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By: 'Cperrie'
Feb 08,2018
0 people found
this helpful
Your-move Dartford really offer awful management service.

Too long a list to include in this review.

Positive points are;

Collecting payments from me they never miss and I have had no problems with tenant payments.

Great location in central Dartford so I have never had an empty month.

Negative points;

Any contact with the agency requires non-stop chasing. Endless excuses, nothing is ever the fault of YM, tenancy renewals not actioned, excuses made I lost £600 due to rent reviews not being added (billed for renewal though). Following renewal the same and it has been 2 weeks since my inquiry as to why, still chasing a response. I have had poorly checked out tenants who left damages which were 90% avoided by YM. The list could go on for pages. Poor service, even the YM ombudsmen service directs you back to branch. I have moved abroad so changing agents is a concern but I think inevitable or maybe sell my property but certainly not through YM!
Comment on agent fees
15% of rental value, so high compared with other agents.
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Opening Hours
Address

Your Move
16 Spital Street
Dartford
Kent
DA1 2DL
01322 287 287

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 33% £400,000 £400,000
Lettings 100% 50% £975 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 2 0 0 0 0 0 2
Areas covered
  • Greenhithe, Bean
  • South Darenthm Horton Kirby, Stone, Swanscombe
  • Wilmington, Sutton at Hone
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“I have this week let a property within 10 day......”

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Aug 31,2021
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By: 'Terry'
Aug 31,2021
0 people found
this helpful
I have this week let a property within 10 days of advertising it and special thanks goes to Ella Marriner who provided me with a very professional honest service which l very much appreciated. I have used Your Move for many years and have always been ...
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“Great service and prompt, got tenant straight......”

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Dec 11,2020
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Ula
By: 'Kevin'
Dec 11,2020
0 people found
this helpful
Great service and prompt, got tenant straight away, if wasn't lockdown. Big thanks from Dartford letting team especially Ella, Ula and Louis....
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Attachments

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“AVOID...”

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Jul 24,2019
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By: 'Oyinlola'
Jul 24,2019
1 people found
this helpful
If it were possible to give a 0 star, I would. Dealt with a lady from this company misrepresented everything to me I was told that the landlord fully manages the property, that the house will be deep cleaned and he would have a copy of ...
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“Wasted time and money...”

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Jun 08,2018
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By: 'J'
Jun 08,2018
2 people found
this helpful
Have been looking for a place to move for a few weeks now. Out of 10+ Agencies I have dealt with this has been by far the worst. Arranged a viewing with the office for an apartment. On the day of the viewing we got there 15 ...
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“Your-move Dartford really offer awful management service.Too long a ......”

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Feb 08,2018
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By: 'Cperrie'
Feb 08,2018
0 people found
this helpful
Your-move Dartford really offer awful management service. Too long a list to include in this review. Positive points are; Collecting payments from me they never miss and I have had no problems with tenant payments. Great location in central Dartford so I have never had ...
read full review
Comment on agent fees
15% of rental value, so high compared with other agents.
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“We used your move as the previous letting agent TG ......”

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Oct 13,2017
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By: 'Hands'
Oct 13,2017
0 people found
this helpful
We used your move as the previous letting agent TG Baynes joined with Your Move mid tenancy . Whether TG Baynes or Your Move we had nothing but problem after problem . Pretty much from moving in we had faults in the property . Even though it was ...
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Comment on agent fees
Fees are obscene from all agents , sadly the only people getting screwed are the tenants .
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No image available Ula
No image available suzanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

www.your-move.co.uk/help/complaints-process
Last updated at 2:40 PM 15/12/2015 by allAgents

Awards won by Your Move, Dartford DA1 2DL



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