Feb 07,2018
By: 'Upset of Ruislip'
Feb 07,2018
7 people found
this helpful
I am really disappointed that I have to write such a review about an estate agent who I thought were 'the best' in Pinner. I have asked Joe to call me on 2 occasions to discuss this matter but he has chosen not to so I feel I have no option but to leave this review and also I am in the process of going to the Property Ombudsman. Andrew Pearce were selling the house of the people buying our house. They told our buyers that they had a cash buyer on their house! Great! Then based on this information we made an offer on the house we wanted and it was accepted. The chain was complete! So weeks went by and I phoned Joe on 2 occasions and he reassured us everything was OK with the bottom of the chain. We were meant to exchange a week or so ago, and that never happened, and we were hoping to move this Friday. Then we found out last week that the bottom of the chain was not a cash buyer, they did in fact have something to sell. So.... my questions to Andrew Pearce were a) did they know the bottom of the chain was not a cash buyer, and b) did they not do the appropriate checks they should have to see if the bottom of the chain could buy our buyers house without anything to sell (we had to prove our finances to the estate agent we were buying from and quite rightly so). Joe has replied to me saying that the bottom of the chain were independently verified as cash buyers, so I have asked what checks they made to confirm this. Joe has not responded to my question and has since said I should not contact them again and I should go through my agent to get the information I want. Well Joe, I would be more than happy to do that but having spoken to my agent just now they have not heard from you at all, and nor has anyone from Andrew Pearce returned their calls!!! Having spent a couple of thousand pounds on conveyancing we are now out of pocket because of either your lying or your incompetence to do the necessary checks. I could understand it if the bottom of the chain changed their minds, that's life, but they didn't! So could you actually let the world know what checks you do to verify your potential buyers, and why on earth they should trust an agent who advertises a property (our buyers house) as 'no upper chain' when in fact there is? No doubt Joe is going to reply saying these FACTS are totally unfounded as per all the other poor reviews.
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Andrew Pearce

55 Bridge Street Pinner
Greater London

0208 8669696

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