Had endless problems.
They didn\'t fix or clean the property prior to us moving in. Windows where broken and the flat unsecure during the whole 6 onth rental period. They sublet the flat and now refuse to refund for the period that they sublet.
The tenancy contract will say your deposit is with mydeposits.co.uk but don\'t be fooled as its not!
Refused to furfill the tenancy contract including not paying for the electric and gas which was included in the contract.
These are just a brief overview of the problems. I really suggest you do not use this company.
Make sure you document all problems and then go through the small claims court. We are currently doing this.
Apprently the landlord has 200+ properties and owns JCS Developments and Citi Quays. Although our landlord in the contract was Lynn Garrett.
What agent could do to change your mind?
I would never use them again. I now understand they have history of not returning deposits and in general being hopeless.