From day one Richard had a friendly approach which continued throughout the sale. Following a small hurdle things went better than expected. Viewings were frequent, feedback was provided, advise was offered and contact was made right up to the exchange of contracts. The service provided by Richard continued internally with Jones Robinson, when there was a quiet patch regarding exchange of contracts and even my own solicitor couldn't get any answers I dealt with two very help staff at the branch that went over and above to chase up the buyers solicitors and push for a resolution. In my opinion, a great agent to use and would happily recommend.