0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jan 30,2018
Jan 30,2018
1
people found
this helpful
this helpful
I have been looking online at properties to buy, and have seen a property which I am very interested in. I have tried to contact Reeds Rains a number of times with no response.
I tried to contact them through their Zoopla listing and have had no reply. I decided that maybe Zoopla's contact service may be the problem so went direct to the Reeds Rains website to find contact details. I sent an email to the listed email address asking for more details on this property, ensuring I attached a link to the listing I was talking about. Still not response.
Next I found the listing on their website again, this time choosing to click "Arrange a viewing" because surely to arrange a viewing they will need to contact me.
I received an automated reply Thanking me for "requesting to arrange a property viewing" and telling me that "A member of the team from the local branch will be in touch shortly to arrange a date and time to suit you" - I recieved that 4 days ago and still have had no contact from them.
How do they expect to sell property without contacting potential buyers?
I tried to contact them through their Zoopla listing and have had no reply. I decided that maybe Zoopla's contact service may be the problem so went direct to the Reeds Rains website to find contact details. I sent an email to the listed email address asking for more details on this property, ensuring I attached a link to the listing I was talking about. Still not response.
Next I found the listing on their website again, this time choosing to click "Arrange a viewing" because surely to arrange a viewing they will need to contact me.
I received an automated reply Thanking me for "requesting to arrange a property viewing" and telling me that "A member of the team from the local branch will be in touch shortly to arrange a date and time to suit you" - I recieved that 4 days ago and still have had no contact from them.
How do they expect to sell property without contacting potential buyers?
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Latest Reviews
3rd Feb 2022
reviewed by 'Brigitta'
13th Jan 2020
reviewed by 'Charlotte'
30th May 2019
reviewed by 'Exasperated'
30th Jan 2018
reviewed by 'John'
12th Oct 2017
reviewed by 'Clare'
Opening Hours
Address
Reeds Rains
745 Chesterfield Road
Sheffield
South Yorkshire
S8 0SL
0114 258 8522
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 100% | 75% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Feb 03,2022
Feb 03,2022
0
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I have been renting a property with them, and I am very unhappy about their poor services, and very delayed feedbacks, not even mentioning that they forget to say how poor are the areas where they are renting to you, with mean people and bothering ...
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Jan 13,2020
Jan 13,2020
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Unfortunately Reeds Rains seem to use underhand tactics to create a bidding war - citing GDPR as a reason they cannot disclose current offers on their properties, which is not true. GDPR prevents them from disclosing any personal details on the bidder, but not the ...
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Sep 03,2019
Sep 03,2019
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My property was let on a years lease to excellent tenants arranged through the Woodseats branch.
My primary contact throughout the year was Lindsay Thompson-Moore who has been excellent. Approachable at all times and very efficient. Sarah at the same branch was also very helpful....
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May 30,2019
May 30,2019
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I did a tenant find last year. The initial service was good, but the renewal has been awful beyond compare. Contract was done incorrectly, put live even though incorrect and 4 months later still hasn't been rectified. I've been passed from pillar to post and even ...
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Comment on agent fees
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Jan 30,2018
Jan 30,2018
1
people found
this helpful
this helpful
I have been looking online at properties to buy, and have seen a property which I am very interested in. I have tried to contact Reeds Rains a number of times with no response.
I tried to contact them through their Zoopla listing and have ...
read full review
read full review
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Jan 30, 2018
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(1)
Hi John,
We're very sorry to read that this has been your experience. Please could you drop us an email at [email protected] with the property address and your preferred contact details so that we can try and get to the bottom of this.
Many thanks
Stuart - Reeds Rains Marketing ...
Oct 12,2017
Oct 12,2017
0
people found
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We have had a really good experience with the Woodseats branch when setting up a new tenancy for one of their properties. The property has needed some refurbishment between the previous tenants moving out and my young daughter moving in and the staff have been ...
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Comment on agent fees
I think the reference fees are high but fairly consistent with other agencies' fees . I hope the fees are soon reduced or abolished under Gvt proposals
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:05 PM 21/11/2018 by allAgents
We're very sorry to read that this has been your experience. Please could you drop us an email at [email protected] with the property address and your preferred contact details so that we can try and get to the bottom of this.
Many thanks
Stuart - Reeds Rains Marketing