“I have been renting property for more than a decade ......”
1 Star Review
Jul 13,2012
By:
'Disappointed'
Jul 13,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
I have been renting property for more than a decade now, and Lampons were simply the worst letting agents I have dealt with. On moving out, our property was absolutely spotless - in a much better state than when we moved in. Lampons elected to retain our deposit because we had treated the mildew that had formed in the flat (which, incidentally, had ruined many of our books and clothes). We were damned either way - had we not treated the mildew they would have penalised us in any case. Frankly, it is not my fault that their property has a damping problem. Their response was that I should have left all the windows open at all times during the winter to prevent damp formation. This ludicrous response summates how unhelpful they were. Moreover, it was patently clear that the reason I was being charged is that the landlord needed to refit the kitchen since it was so dated. So, when the landlord needed extra cash, Lampons were most happy to pass the bill on to the tenants that had caused them no bother, despite the substandard living conditions offered. I am thoroughly appalled, and advise anyone else to avoid dealing with agents who seem nice when they are taking your money, but who then screw the tenants over when they leave.
6
people found
this helpful
Was this helpful?
Yes