My experioences of Estate Agents over the years have not been particularly good, with most seeming to lose interest if a property does not sell quickly. The buying side seems equally poor in that if you need to see more than 2-3 properties you are a time-waster. My recent purchase saw me view over 20 properties in a few weeks, and I have to say that Nicola went out of her way to accommodate my "demands" for viewings, often re-scheduling appointments to fit me in. The branch appears to be very busy, so this was even more challenging, yet she managed. Her attitude and Customer Service were exemplary, and my only regret was that I bought through someone else - it just happened to be the right preoperty for me on the day.