First of all I made myself clear that I don't want a studio, it has to be a one bedroom apartment. On the appointment day, I didn't see the agent. When I called to their office, I was told the appointment was a different address and the property of that address is a studio. The person who answered the call was very impatient and determined it was my fault and just hung up without even listening to me. She was so rude and unprofessional!