Properties Glasgow - Infiniti Properties
Jul 12,2012
Minithumbdown
By:
Jul 12,2012
10 people found
this helpful
Terrible. When something is broken you expect it to be fixed asap, not with this company. They seem to wait around for a week or two before remembering they wrote it on a loose sheet a few weeks before. Also when we left, we had spent hours cleaning and they had the cheek to charge us an insane amount. They didn't have enough staff or some rubbish excuse so it took them 3 times as long at an extreme rate!
What agent could do to change your mind?
Care for your tenants. Most are students so do not take advantage. The better you are to them, the more flats you'll be able to let because you will not get bad reviews like everybody has given you on this site.
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By: cw
Feb 08, 2014
I am very sorry that you have had less than satisfactory service from us and can only assure you that this is not how we like to work. With regard to your cleaning I am sorry that there had to be a deduction from your deposit but unfortunately we must make sure that the property is ready for the next tenant and so engaged cleaners to carry this out. It is the cleaners who were paid for doing this, Arden does not make any charges to the tenants for organising these works on their behalf.
By: cw
Feb 08, 2014
I am very sorry that you have had less than satisfactory service from us and can only assure you that this is not how we like to work. With regard to your cleaning I am sorry that there had to be a deduction from your deposit but unfortunately we must make sure that the property is ready for the next tenant and so engaged cleaners to carry this out. It is the cleaners who were paid for doing this, Arden does not make any charges to the tenants for organising these works on their behalf.

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Arden Property Management

43 Morningside Road Edinburgh
City of Edinburgh
EH10 4DR

0131 5168159

Opening hours