I am renting in Edinburgh city for over 7 years now and have had dealings with a number of agencys (much of which try to over sell rather than actualy give good customer service!) But I was happy to see they are not all like this. ELS was a breath of fresh air, they were efficient, speedy and honest when helping me find the flat that best suits me. The staff are cheery and proffessional at all times. I am delighted with my one bedroom falt and look forward to dealing with them over the course of my lease. Would reccomend them in a flash!