“This was quite a stressful experience ! At the viewing, we ......”
3 Star Review
Jan 25,2018
By:
'CubiLola'
Jan 25,2018
Branch: Edinburgh, 10 Lister Square
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH5
Branch: Edinburgh, 10 Lister Square
Lettings (as a Tenant)
Postcode: EH5
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This was quite a stressful experience !
At the viewing, we had a first good contact with Caitlin and Nikki, both were very charming and professional, but when our application been accepted we have been without any news for at all for a week. We came twice in person to the office to give some paperwork, called nearly every day to get more information but no news until 48h before the starting day of the rent. Finally the move in day we needed to provide again some more documents that they forgot to asked and ran 3 times across the city to be able sign the lease! Such a mess. But after all, everything ended very good, girls apologised and Caitlin helped us very quickly. We understand that it was a busy time and hope to do not have any issues in the future with Umega.
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