“We moved into the property 3 years ago. The property is ......”
2 Star Review
Jan 23,2018
By:
'Jason'
Jan 23,2018
Branch: Taunton, 4 Mendip House, High Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: TA2
Branch: Taunton, 4 Mendip House, High Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: TA2
10
people found
this helpful
We moved into the property 3 years ago. The property is very nice and comfortable to live in.
We should have been alerted when signing the contract we were 'threatened' by the agent about ensuring we pay rent on time, despite the agent being told that we both had professional jobs and had for a while when we were first viewing the place.
In general from there things have been lack luster from Let-Its side. When we moved in we had some reassurances that some things would be fixed or sorted out before we moved in. They never were. When things break, we have to chase for a while, including a week when the boiler died in late late December, early January (which it has done again, almost a year later).
Ian has also visited without giving the statutory 24 hours notice when we are finally expecting someone to appear to fix something, to evaluate it himself and then come to the same conclusions we did about the problem but we've had to take a day off work to be in expecting someone to come to fix it. It's pretty irritating to expect a plumber or electrician to come and fix a problem only to have your landlord's agent show up and ask to see the problem.
Throughout it all, we have felt like an annoyance to his job of enticing landlords and him finding tennants. When my partner calls him, she does not feel treated with respect and a couple of time he has even been outrightly rude to her on the phone by snapping at her as she is reporting an issue with the house. Often there is no feedback when a report is given as well, nobody seems to do anything until you chase and even then they drag their feet.
When moving in however, it was a no fuss no muss kind of deal. Contracts were paid and we got the keys on the dates he said.
Comment on agent fees
Can't comment since this was the first rented accommodation after uni.
10
people found
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