After we'd signed a tenancy agreement with them, they didn't seem to return our calls anymore. When there is anything needed to be fixed in the flat, it'd take weeks even months to be done. There's this job putting a folding door to the kitchen, it's 10 months before we moved out and they've never gotten it done. No customer service and the manager is rather arrogant. It's nearly a month after we've moved out and we still haven't received our deposit back even though it states in the contract any deduction of deposit and deposit should be informed and returned to the tenant within 10 working days. Their excuse is they have been busy!! Beware! Better stay away from them cos they just want your money without doing their job.