It was so refreshing to have an agent with some enthusiasm and personality. Craig was excellent at keeping us informed of any potential properties, he made a huge effort to rearrange things so that we could see the properties right away. Even though in the end we found a flat somewhere else I wish it has been through him. Also their agency fees are alot more reasonable then most other companies out there. Overall a very pleasant experience in what is usually a stressful situation. Thank you!