Regent Street, Rugby, Rugby, CV21
4.9/5, 227 reviews
97% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Brown & Cockerill

“I would like to say a big thank you to ......”

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Jan 18,2018
Minithumbup
Aaron
Mandy
By: 'Gary'
Jan 18,2018
0 people found
this helpful
I would like to say a big thank you to both Mandy and Aaron for all of the help and guidance given during the entire selling process. I found them to be extremely professional and knowledgeable during the process and with a totally “can do” attitude that always instilled confidence. As ever, some problems arose during the sale but Aaron met them with positive actions that quickly resolved the issues. Aaron's level of communication can only be described as outstanding, with regular updates on progress and resolutions to issues as and when they occurred, I never had to chase Aaron for any actions or updates. It was very evident to me that my chosen solicitor also had a positive view on Brown & Cockerill for their professional and detailed approach. Quite simply they took the stress out of the process. I would highly recommend them, and I will use their services again with confidence.
Comment on agent fees
I found that I received a level of service I would have expected to pay more for.
Was this helpful? Yes
By: Carl Watts (Managing Director)
Jan 18, 2018
Thank you for your kind comments and constructive feedback. It is always nice for the team to receive acknowledgement for their hard work. Much appreciated.

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Opening Hours
Address

Brown & Cockerill Estate Agents
12 Regent Street
Rugby
Warwickshire
CV21 2QF
01788 551111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £22,500 £3,850,000
Lettings 100% 95% £500 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 7 2 132 3 66 0 5 1
Areas covered
  • CV21
  • CV22
  • CV23
  • NN6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network Move With Us
Latest Properties
Images & Videos

“Exceptional Service...”

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Mar 25,2024
Minithumbup
Aaron
All
By: 'Gareth'
Mar 25,2024
0 people found
this helpful
We were very impressed with the professional way Brown and Cockerill managed both our sale and purchase. The communication was excellent and frequent, they ensured we were updated on the progress of the buying/selling chain and pushed the process along when needed. I would ...
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“Great service, good Communication ,Friendly s......”

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Mar 25,2024
Minithumbup
Aruon
By: 'Karen'
Mar 25,2024
0 people found
this helpful
Great service, good Communication ,Friendly staff..Would highly recommend brown and Cockerill....
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“Aaron and his team were incredibly helpful in......”

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Dec 20,2023
Minithumbup
Aaron
By: 'Mrs Moody'
Dec 20,2023
0 people found
this helpful
Aaron and his team were incredibly helpful in helping us purchase our new home. Would highly recommend this agency to anyone....
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“Aaron was very professional, friendly and kno......”

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Nov 28,2023
Minithumbup
Aaron
By: 'Sarah'
Nov 28,2023
0 people found
this helpful
Aaron was very professional, friendly and knowledgeable. He was always really approachable and made himself available for all of our queries....
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“We have just completed on our house with Brow......”

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Nov 21,2023
Minithumbup
Aaron
By: 'Lucy'
Nov 21,2023
0 people found
this helpful
We have just completed on our house with Brown and Cockerill. Aaron was brilliant throughout our process. It wasn’t an easy one but he was supportive all the way through. He was easy to contact and always helpful. I highly recommend....
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“All staff great 5 stars Aruon top man very fr......”

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Aug 14,2023
Minithumbup
Aruon
By: 'Mr j r johns'
Aug 14,2023
0 people found
this helpful
All staff great 5 stars Aruon top man very friendly and helpful...
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“Really helpful companyAaron has been really......”

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Aug 10,2023
Minithumbup
Aaron
By: 'Will'
Aug 10,2023
0 people found
this helpful
Really helpful company Aaron has been really insightful and helpful, also keeping on the seller's in order to help progress my case. They really have gone above and beyond what I was expecting....
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“Excellent service from Brown & Cockerill. Pau......”

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Aug 09,2023
Minithumbup
Paul
By: 'Nick M.'
Aug 09,2023
0 people found
this helpful
Excellent service from Brown & Cockerill. Paul, was always there to help wherever he could. Paul responded promptly to any emails, Whatsapps or phone calls. I would recommend going to Brown & Cockerill whether buying or selling, they go the extra mile....
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“Friendly, efficient and competent service across sales and lettings....”

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Aug 08,2023
Minithumbup
Aaron
Leasa
By: 'Anna'
Aug 08,2023
0 people found
this helpful
I've had a lot of interactions with Brown and Cockerill Estate Agents. In 2008 I bought my flat through them, and then rented this same flat out through them until 2023 when I sold my flat through them. Everybody I have dealt with at Brown and Cockerill ...
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“Sale of Property...”

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Jul 10,2023
Minithumbup
Aaron
By: 'Rachel'
Jul 10,2023
0 people found
this helpful
Aaron has been excellent. He was professional throughout. Extremely helpful, being in the middle of all negotiations between us and the seller. Definitely recommend to anyone....
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“Aaron has been excellent. He was professiona......”

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Jun 30,2023
Minithumbup
Aaron
By: 'Olga'
Jun 30,2023
0 people found
this helpful
Aaron has been excellent. He was professional throughout. Highly recommended!...
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“We worked with Aaron. Simply the best man sin......”

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Jun 28,2023
Minithumbup
Aaron
By: 'Juri'
Jun 28,2023
0 people found
this helpful
We worked with Aaron. Simply the best man since beginning until the end. Very informative viewing, exceptional communication during purchase. He was more active and more involved than our solicitors and advisors. I highly recommend Aaron to everyone and don’t repeat my mistake, don’...
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“We sold our house with Brown & Cockerill - we......”

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Jun 09,2023
Minithumbup
Aaron
Mandy
By: 'Rebecca'
Jun 09,2023
0 people found
this helpful
We sold our house with Brown & Cockerill - we had actually bought the house through them a couple of years prior, so they already knew the house quite well! We had a few valuations through different agents in the area - but felt more comfortable ...
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“A very good service, particularly by Mandy wh......”

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May 16,2023
Minithumbup
Mandy
By: 'Sue'
May 16,2023
0 people found
this helpful
A very good service, particularly by Mandy who went above and beyond when dealing with a very tricky situation with the buyer’s solicitor. Thank you Mandy. Prompt responses at all times made a difficult selling situation as trouble free as possible....
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“Great service...”

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Apr 26,2023
Minithumbdown
Paul
By: 'Nick Miller'
Apr 26,2023
0 people found
this helpful
We were very happy with the service provided by the staff at Brown and Cockerill with the recent sale of my house...
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“We saw on website Rightmove a propriety for r......”

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Mar 30,2023
Minithumbdown
Isabelle
By: 'Maria Rebelo'
Mar 30,2023
0 people found
this helpful
We saw on website Rightmove a propriety for rent on estate agent - Brown & Cockrill, Rugby. All issue happened with Lettings Consultant Isabelle Middleton, we ask for see the same propriety 11, Viaduct Close, Rugby Cv21 on 22.03.23 on day the property comes to the market.. Then ...
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“Very friendly, helpful and communicated well ......”

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Mar 21,2023
Minithumbup
Aaron
By: 'Beverly'
Mar 21,2023
0 people found
this helpful
Very friendly, helpful and communicated well through the process of a difficult sale transaction A great local Estate Agent with excellent staff. Can’t fault the service from Aaron...
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“From initial view and quote, through an open house and ......”

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Mar 13,2023
Minithumbup
Carl Watts M.N.A.E.A.
Aaron
By: 'JMc'
Mar 13,2023
0 people found
this helpful
From initial view and quote, through an open house and offers, to keeping progress going to the end of sale, Carl and his team have been helpful, professional and reactive. All of the staff that I spoke with over the course of the sale were ...
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“Amazing experience throughout...”

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Feb 24,2023
Minithumbup
Carl Watts M.N.A.E.A.
Aaron
By: 'Matt'
Feb 24,2023
0 people found
this helpful
After having 3 evaluations through David Wilsons movemaker scheme, we decided to go with Brown and Cockerill not only because of their evaluation being higher than the other 2 but because Carl at this stage was professional and gave time to talk to us about potential value, ...
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Was this helpful? Yes

“Mandy came to value the house today. A very p......”

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Feb 22,2023
Minithumbup
Mandy
By: 'Henry. Chester'
Feb 22,2023
0 people found
this helpful
Mandy came to value the house today. A very professional lady a real breath of fresh air. Had a very good chat. She was able to give me some very positive feed back on the property market. Well done Mandy. X...
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“Top service, stress free ......”

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Feb 14,2023
Minithumbup
Aaron
Feb 14,2023
0 people found
this helpful
The service I received from all staff especially Aaron was amazing, I would 100% recommend them to others to use if selling.m a house. The sale of my house was fast, faultless and they were constantly updating me on the progress. Thank you for making ...
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“I used Brown & Cockerill based on a recommend......”

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Feb 09,2023
Minithumbup
Lee
By: 'Sharron Bentley'
Feb 09,2023
0 people found
this helpful
I used Brown & Cockerill based on a recommendation, and I wasn’t disappointed. I used the let only service to find me a tenant and manage everything linked with that service. I found Brown & Cockerill to be professional and they communicated clearly with me throughout ...
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“Aaron and Mandy have been very helpful and at......”

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Feb 02,2023
Minithumbup
Mandy
Aaron
By: 'John'
Feb 02,2023
0 people found
this helpful
Aaron and Mandy have been very helpful and attentive throughout the sale process. I have been extremely satisfied with the overall service...
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“We have just sold our property and I can hone......”

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Jan 31,2023
Minithumbup
Aaron
Leasa
By: 'Debby'
Jan 31,2023
0 people found
this helpful
We have just sold our property and I can honestly say the service we received was exceptional. Our main contact was Aaron who was amazing - he always went over and above to keep us informed and his honest and straight forward approach was very ...
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“Aaron from Brown & Cockerill was helpful and ......”

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Jan 29,2023
Minithumbup
Aaron
By: 'Damian Allen'
Jan 29,2023
0 people found
this helpful
Aaron from Brown & Cockerill was helpful and attentive over the whole period of the sale, keeping us regularly updated, and at times going above and beyond to progress matters, when there were some delays. Much appreciated. Damian...
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“Great Estate Agency!...”

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Jan 11,2023
Minithumbup
Aaron
By: 'Katerina'
Jan 11,2023
0 people found
this helpful
Fantastic experience, from beginning until completion of the purchase. Aarron was exceptional and truly professional in making sure the buying process goes as smoothly as possible for us. Thank you so much!...
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“Can not recommend highly enough...”

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Jan 09,2023
Minithumbup
Mandy
By: 'Keir Cox'
Jan 09,2023
0 people found
this helpful
Could not recommend the service provided by Brown & Cockerill highly enough, Mandy in particular was brilliant but everyone else I dealt with were also professional and efficient. The communication was excellent, constant updates on progress, the pictures and the marketing of the property were great. ...
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“Great level of service !...”

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Jan 09,2023
Minithumbup
Aaron
By: 'V&V'
Jan 09,2023
0 people found
this helpful
We received a great level of service from Brown & Cockerill, when buying our home - huge thanks to the team there, in particular Aaron Batten who's brilliant from start to finish and was extremely good at keeping us up to date on the process. We'd ...
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“First time buyer...”

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Dec 22,2022
Minithumbup
Aaron
By: 'Firoj'
Dec 22,2022
0 people found
this helpful
As we are first time buyer and knew very little about the process involved in property purchase. We got outstanding customer service from Aaron and other team members. Their knowledge of the local market is great and they care about their customers. I would highly ...
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“Great service...”

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Dec 20,2022
Minithumbup
Aaron
By: 'CharlieT'
Dec 20,2022
0 people found
this helpful
Aaron is excellent and gives the highest level of service. He is proactive and keeps you well informed. I would highly recommend him....
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Staff picture Aaron
(112)
Staff picture Paul
(59)
Staff picture Mandy
(41)
Staff picture Carl Watts M.N.A.E.A.
(21)
Staff picture Matthew Sweet M.A.R.L.A
(16)
Staff picture Leasa
Staff picture Bal
(1)
Staff picture Lee
Staff picture Amrit
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them.

Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response.

Complaints procedure:

1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible.

2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager.

3. We will respond to your complaint in writing within 3 working days and commence with a full investigation.

4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines).

5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days.

6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/.
The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.

7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 12:50 PM 06/09/2017 by Carl Watts

Awards won by Brown & Cockerill Estate Agents, Rugby CV21 2QF



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Brown & Cockerill Estate Agents

Branch - Regent Street, Rugby, Rugby, CV21