“Disgrace of a place!Moved into our rented property and ......”
1 Star Review
Jan 10,2018
By:
'Tenant365'
Jan 10,2018
Branch: Reigate, 67 High Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: RH1
Branch: Reigate, 67 High Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: RH1
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people found
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Disgrace of a place!
Moved into our rented property and had to call up the office to pay our rent as they hadn't set up a direct debit. Each time we were charged to use the card machine!
Reported a leak in our kitchen which took four months to fix- then they tried to claim for it when we moved out.
The check in report was over in about 10 minutes with very little detail. The check out took 2 hours with more detail than you can ever imagine which meant James dean claimed for our deposit to be deducted- including cleaning of the washing machine soap tray! It was very petty! Nor did they check the check in report to do a comparison as all things they wanted to claim for were an issue before we had moved in!
Avoid this company like the plague! They do not look after their properties nor the tenants. If it was my house, I'd be extremely upset at the negligence by James Dean.
Comment on agent fees
Bad
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